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Client Relationship Manager

VirtualVocations
Boca Raton, Florida, United States
Full-time

A company is looking for a Client Relationship Manager, Public Sector.Key ResponsibilitiesBuild and maintain relationships with a portfolio of customers throughout the customer lifecycleManage ongoing operations meetings to address critical topics and support customer needsDrive annual open enrollment success by developing actionable steps and coordinating resourcesRequired Qualifications10+ years of experience in Customer Success, Account Management, or related rolesIndustry knowledge in Insurance, Benefits Administration, SaaS, or Healthcare preferredExperience managing complex customer portfoliosAbility to align customer success with Benefitfocus solutionsHigh School Diploma / GED required;

related B.S. or B.A. degree preferred

9 hours ago
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