Collector

Job Summary : The Collector performs A / R collections and billing via assigned special projects, involving multiple insurance contracts & entities.

Verifies that patient services are coded correctly and payment has been applied properly. Analyzes and audits accounts for correct balance, proper follow-up and complete reimbursement.

Monitors collection issues and resolves with payor. Processes phone-online and paper inquiries and correspondence taking appropriate collection actions that may include : working rejections / denials, calling for status, tracer claims and rebilling.

Identifies misapplied payments and requests payments, adjustments / transfers or refunds. Performs other duties as needed.

Education and Experience : High School Diploma or GED required. College level courses in Business and / or Accounting preferred.

Minimum three years previous experience in Commercial / Contract or Managed Medi-Cal billing, auditing and collecting preferred. Epic experience preferred.

Knowledge and Skills : Knowledge of Government / CPT and ICD coding, medical terminology and the ability to read and interpret EOBs required.

Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).

• Operate / troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure;
• collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload;

work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.

Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace;

see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications : None

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.