Position Summary
As a Library Aide you perform various tasks that maintain technical support and user services. You will work closely with other library staff and be supervised by the Library Director, and relevant supervisory staff.
Each day you will utilize your attention to detail and interpersonal skills to maintain clerical work, perform reader advisory, help patrons locate materials, use the online catalog system, and request items from associated libraries.
Duties and Responsibilities :
- Sort publications, books, and other items and return them to their proper shelving locations and storage areas.
- Locate library materials and assist in the creation, routing, revision, and posting of various online documents.
- Assist patrons when searching for reading or research materials, and instruct patrons in the use of equipment.
- Set up new accounts and issue library cards, and maintain library equipment in proper working order.
- Maintain records of new and used items received, issued, stored, and returned, and file according to established systems.
- Perform clerical duties, such as sorting mail, answering phones, filing, photocopying, word processing, and mailing out letters, regularly communicating with supervisors regarding changes, and seeking to streamline processes where appropriate.
- Open and close the library following regular business hours, secure library equipment, and address disruptions with tact.
- Assist the public using the online catalog and accessing the internet.
- Check in and out materials, collecting lost book replacement charges, handling ILL transactions and hold requests, assisting patrons and providing basic instruction on the use of available resources, processing new materials.
- Community outreach, including some offsite work, may be required, such as hosting a library information booth at community events and visiting school classrooms and organizations.
- Perform other duties as assigned by the Library Director as needed.
Minimum Entrance Requirements :
- Ability to serve a diverse community with tact, confidence, and enthusiasm.
- Ability to communicate effectively with other staff.
- Ability to troubleshoot library equipment.
- Communication.
- Situational awareness.
- Critical Evaluation.
- Global & Cultural Awareness.
- Sound judgment.
- Multi-tasking.
- Ability to learn computer applications.
- Well-read is preferred.
Proven knowledge of computers and their uses in the library environment (Windows; Microsoft Office; G-Suite; internet) is required.
Good organizational skills, superlative customer service skills, teamwork, creativity, initiative. Foreign language abilities are a bonus.
All job applications must be submitted to
For a disability related reasonable accommodation or alternative application method, call Human Resources at
The City of Everett is an Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.