Job Description
Job Description
We are seeking an individual who embodies the perfect combination of professionalism and adaptability often associated with the service industry.
Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can advance their careers into management without being confined to traditional desk-bound roles.
At Resilient Enterprises , our approach to Management training and development sets us apart. We are committed to providing comprehensive, hands-on training, which lays an unshakeable foundation for each Management Trainee to build upon.
This approach is possible through a supportive team culture, where mentorship and training are integral to every task undertaken.
Our promotion structure is entirely merit-based, with no regard for seniority, favoritism, or nepotism.
The primary responsibilities of our Management Trainees include delivering exceptional customer service at renowned retail establishments, mastering the fundamentals of direct marketing sales and services for both in-store and direct clients, and becoming the dedicated ambassador for our clients' offerings.
Clear and effective communication with our managerial team is paramount to addressing customer needs, and continued personal growth is facilitated through participation in training and development sessions, organized by both our company and our clients.
Requirements for the Management Trainee position are as follows :
- Previous customer service or service industry experience is preferred, although not mandatory
- A high level of motivation and passion for growth
- Self-management skill sets a plus
- The ability to meet deadlines and adapt as required, in response to the ever-changing demands of our clients
- Availability for full-time employment
- A strong aptitude for working independently as well as collaboratively within a team environment
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