Customer Care Team Member

VirtualVocations
Manassas, Virginia, United States
Full-time

A company is looking for a Customer Care Team Member to provide remote support to customers.Key ResponsibilitiesHandle customer service, technical support, billing, and product inquiries with empathyDocument inquiries, troubleshooting steps, and resolutions clearlyGuide customers through troubleshooting processes using web-based toolsRequired QualificationsMust reside in specific states : AR, FL, GA, IL, KS, NH, OH, TN, TX, PA, VAPersonal Windows 10 Operating System required with webcam and USB headsetMust pass all assessments and systems checkHigh school diploma or equivalent

6 hours ago
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