General Manager

Overview

The Lyric Stage Company of Boston seeks to hire a General Manager (GM) to join the

full-time staff at one of Boston’s premiere cultural institutions. The GM will work closely

with the Producing Artistic Director, and will interface with all staff and departments

within the organization. The GM will support the day-to-day operations and finances of the

company, and will help to make the Lyric Stage continue to be a great place to work for staff and artists alike.

We are seeking a candidate who has experience in finance, operations and HR in the

non-profit workplace. The ideal candidate will embrace the Lyric Stage’s on-stage

programming, its Anti-Racism and Inclusion Plan , and an office culture which celebrates a

work / life balance.

About the Lyric Stage Company of Boston

Founded in 1974, the Lyric Stage is Boston’s oldest resident theatre company. Its mission is to produce and present live theatre in Greater Boston with an intimate approach that

promotes inclusivity and connection. The Lyric Stage leads an effort to integrate live theater and theater education into the lives of all residents of greater Boston.

Lyric Stage offers a six-production subscription season and educational programs including Lyric Back Stage, Lyric City Stage , and Lyric First Page .

The details

Hours : 40 / hours per week; The standard schedule for the Lyric Stage staff is Monday

through Friday, from 10am to 6pm, but each employee has discretion in setting their own

schedule. Lyric Stage is a live theatre company and occasional nights and weekends are

required. The GM will attend about a dozen evening committee and board meetings

throughout the year. This position is approximately 20% remote, 80% on-site.

Reports to : Producing Artistic Director

Supervises : Guest Services Manager, one contract Bookkeeper, and two work study students from Emerson College. Collaborates with the Director of Marketing and the Director of Philanthropy.

Responsibilities : Financial Operations

Financial Operations

The GM is responsible for implementing the organization’s budget and managing finances :

Work to maintain the Lyric Stage’s track record as a fiscally sound organization that

meets its obligations, pays people and vendors on-time, and operates ethically and

responsibly

With the Producing Artistic Director, report financial status to Treasurer, Finance

Committee, and Board of Directors

Create and distribute internal financial reports to keep staff and the Producing

Artistic Director apprised of the financial status of the organization

• Enter company budgets into accounting software and monitor budget progress
• Supervise the contract bookkeeper responsible for running payroll, booking payroll

expenses, reconciling bank statements, and advanced QuickBooks functions

Supervise the daily deposit of cash and checks by box office staff or work study

students

• Enter expense transactions and manage Accounts Payable
• With the Director of Philanthropy, record donations and book pledges against

accounts receivable

Work with outside accounting firm responsible for preparing annual audit and

preparation of tax returns

With the Producing Artistic Director, revise budget projections as needed, and draft

budgets for future seasons and projects

Monitor spending and control staff access to cash, cards, reimbursements and other

forms of payment

File reports to Federal, State, and Local governments and agencies as needed to

comply with regulations and to keep the company in good standing

HR management

The GM will collaborate with the Producing Artistic director in managing the employee

lifecycle for 9 year-round staff and 100-150 seasonal staff and artists :

• Work to uphold the company’s goal that every employee feels valued and respected
• Post hiring notices
• Onboard employees and contractors : draft and execute contracts, draft and send

employment offer letters, administer employee benefits, setup payroll

Train employees, contractors, interns and volunteers in company policies, including

anti-harassment, anti-discrimination, and health & safety

• Monitor employee payroll and benefits to ensure all staff are paid promptly
• Assist employees with accessing all benefits provided by the company
• With the contract bookkeeper, track and administer union benefits and collect and

remit union dues on behalf of employees

• Offboard employees and contractors at end of projects or employment
• With the Producing Artistic Director, conduct employee reviews, investigate any

violations of company policy or values, and administer correction plans, discipline,

or termination as needed

Office and Facilities Management

The GM is responsible for smooth operation of the Lyric Stage’s offices, equipment, and

online and physical IT assets :

Support staff, interns, work-study students, and volunteers with access and use of

office equipment and assets

• Maintain office equipment and spaces, order supplies
• Plan for capital expenses as needed to continue or expand support of company

operations

Provide oversight and supervision of work-study students assigned to

administrative work

With the Production Manager, supervise access to physical spaces and online assets,

managing keys, codes, and credentials

Organize physical and digital work spaces to be functional, accessible, and

welcoming

Qualifications

The successful candidate will have :

Agreement with the Lyric Stage’s Anti-Racism and Inclusion Plan , treating all

individuals with care and respect

Discretion and ability to manage confidential and sensitive information

Strong commitment to protecting the privacy and trust of workers, patrons, and

anyone who provides sensitive information to the company

Bachelor’s degree OR equivalent life experience with ability to complete long term

projects and to be self driven about personal and professional growth

3 years minimum experience as a manager, preferably in Non-Profit and / or

performing arts organizations

Ability to organize and setup collaborative workspaces, physical and digital, to be

accessible, useful, and welcoming

Strong knowledge of Excel or Google Sheets, word processing software, and

presentation software and tools

Experience with point-of-sale software, donor or patron databases, and online

ticketing systems

Experience with accounting software, QuickBooks Online preferred

Knowledge of double-entry accounting and cash vs. accrual accounting

Ability to generate custom reports to filter financial data by function

Experience running payroll and administering employee benefits

Experience managing staff and contractors of varying skill levels

Ability to manage basic computer and IT equipment and ability to train others in

efficient use of technology

Strong writing skills, a good visual eye, willingness to be a team player, strategic

thinking, strong organizational skills, and the ability to take initiative

Alignment with the Lyric Stage’s values and code of conduct

Ability to create positive, respectful experiences for others

Ability to move objects up to 25 pounds up and down stairs

Salary and benefits

In addition to a starting salary of $80,000 the Lyric Stage offers two weeks paid vacation,

pays 60% of the employee’s individual health care plan, and participates in an employee

retirement plan with up to 3% of contributions matched. The GM position is full time,

overtime exempt.

To apply

Email a cover letter and resume, or an alternative format that demonstrates your capability

and aptitude for the position, to Producing Artistic Director at :

courtney [email protected].