Job Description
Job Description
D1 Power Systems Corp is looking for a Field Service Technician to join our team. The Field Service / Install Technician will be based out of our Murrieta office and is responsible for assisting with on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
Support the client Assists with overseeing all network services and perform tests on equipment and circuits. Learn how to troubleshoot issues and resolve any requests or concerns that come up in a timely manner.
Learn how to perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
Equipment and service Help with troubleshooting each problem and guide customers on how to properly use equipment. Create reports of customer service calls as well as daily updates when doing an installation.
Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
Requirements :
- High school diploma or GED required; Bachelor's degree or certification preferred
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Ability to lift to 55 pounds
- Problem-solving skills and mechanical aptitude
- Computer skills including Microsoft office
- Knowledgeable about all safety requirements
D1 Power Systems Corp is a low voltage contractor dedicated to our customers and staff. Our employees enjoy a work culture that promotes diversity, equality, and comradery.
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