JOB DESCRIPTION Seeking a highly skilled and detail-oriented Customer Service Representative with extensive experience in data entry and phone operations.
If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a passion for delivering outstanding customer support, this opportunity is for you!
Responsibilities :
Provide exceptional customer service through phone, email, and chat channels, addressing inquiries and resolving issues promptly.
Handle a high volume of inbound calls, demonstrating professionalism and maintaining accurate data entry while assisting customers.
Perform data entry tasks with precision and efficiency, accurately entering customer information and maintaining data integrity.
Utilize Microsoft Excel to organize and analyze data, create reports, and generate summaries for management.
Requirements :
Proven experience in customer service, with a focus on phone support and data entry.
Strong organizational skills and attention to detail, ensuring accurate and error-free data entry.
Excellent verbal and written communication skills, enabling effective interaction with customers and colleagues.
Proficiency in Microsoft Office including Word & Excel.
Ability to handle high call volumes while maintaining a professional and courteous demeanor.
Problem-solving mindset and ability to find creative solutions to customer issues.
Strong multitasking abilities, effectively managing data entry tasks and phone interactions simultaneously.
Prior experience in a fast-paced environment and ability to thrive under pressure.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
Job Type : Full-time
Salary : $22.00 per hour
Benefits : 401(k)
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level : 3 years
3 years
Shift : Morning shift
Morning shift
Monday to Friday
Work setting : In-person
In-person
Office
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