Branch Manager

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

SUMMARY

Branch or Area Branch Managers are trusted advisors within the communities we operate. Leading a team of retail associates in the branch and driving growth in core deposits and loans is the primary focus.

As a leader within the community, this position is responsible for being a primary channel of commerce and assisting our clients in making the right financial choices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Increase market share by building long-term relationships with local businesses.
• Coach, mentor, and motivate a team of dedicated banking professionals.
• Oversee the day-to-day management of operations and identify opportunities to optimize processes and enhance service levels.
• Lead the branch to achieve established sales goals by generating referral business, new accounts, and management of current clients’ accounts.
• Management of and total accountability for a branch office in meeting administrative, compliance, operational, sales, service, and profitability objectives of the bank.
• Make regular business development calls to solicit new business (loans, deposits) and / or improve services to clients.
• Oversee and / or train / guide staff to provide clients with appropriate Bank products and services.
• Ensure that staff members provide continuous quality service to clients.
• Represent the bank in the community through involvement in various civic and charitable activities.
• Set annual personal performance plan / goals and weekly sales plan / goals for the branch staff.
• Build / enhance business relationships with clients.
• Arrange for appropriate training and cross-training of staff when needed.
• Address and resolve human resource issues.
• Oversee / monitor performance of operations staff to ensure all policies / procedures are compliant with bank guidelines.
• Ensure a satisfactory branch audit is met.
• Maintain safety and security for our clients and team members.

ADDITIONAL RESPONSIBILITIES

• Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers, peers, and management.
• Demonstrates a high level of quality work, attendance, and appearance.
• Adheres to all Company Policies & Procedures and Safety Regulations.
• Adheres to local, state, and federal laws.
• Understands and complies with all company rules and regulations.
• Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA / AML / CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology, and GLBA.
• Additional duties as assigned as it relates to the position.

SUPERVISORY RESPONSIBILITIES

This position does have supervisory responsibilities.

MINIMUM QUALIFICATIONS

• Bachelor’s degree (preferably in Business Administration) or equivalent experience.
• Minimum of (5) years’ work experience, which must be directly related to branch processes and functions.
• Excellent level of problem-solving capabilities to establish potential alternatives and solutions to problems.
• Excellent communication skills both orally and in writing. Ability to work with all levels of management.
• Broad range of Bank and / or Savings Operational experience.
• Must be highly organized and capable of handling multiple tasks concurrently.
• Ability to redirect priorities based upon current workload.
• Excellent knowledge of consumer and business banking products.
• Experience with Fiserv or other major core and reporting applications is desired.
• Understanding of Windows-based personal computers.
• Understanding of word processing and spreadsheet software, preferably Word and Excel.

COMPETENCIES :

• Adaptability
• Communication
• Decision Making
• Initiative
• Innovation
• Motivator
• Organization
• Professionalism
• Results Oriented

PHYSICAL DEMANDS : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Standing, walking, and squatting less than fifty percent of the work shift.
• Required to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to accurately complete all documentation and reports.
• Must be able to see, hear, and speak in order to communicate with employees and other customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity required using hands to finger, handle, feel, and type; reach with hands and arms.

WORK ENVIRONMENT : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

• The work space is clean, orderly, properly lighted, and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Sunwest Bank Is an Equal Opportunity Employer

Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability, or veteran status and to assist the Bank in maintaining its Affirmative Action Program.

Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures.

Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.

Attend and complete all required classroom, computer-based, web-based, and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s Code of Ethics and Conduct.

Each employee is also expected to maintain an awareness of the laws, regulations, internal policies, and procedures that are appropriate for his / her position.

Note : The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All job descriptions can be amended without notice as warranted by business necessity.

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