Search jobs > Greensboro, NC > Technical support integrations
A company is looking for a Technical Support Integrations Specialist I to provide customer technical integrations support for web-based educational solutions.
Key ResponsibilitiesProvide technical integrations onboarding and support for customers via various communication methodsTroubleshoot rostering issues and collaborate with internal teams to identify and resolve system bugsDocument customer issues and develop standard responses for common technical integrations problemsRequired Qualifications and EducationAssociate or Bachelor's degree with technical coursework preferred1+ years of experience in web application support within a technical helpdesk or customer support environmentProven knowledge of Microsoft Office Suite and common web-based applicationsFamiliarity with computer networking technologies and proxy systemsKnowledge of Salesforce and JIRA or similar programs
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