Sr. Manager - GMP Quality Logistics

JOB DESCRIPTION

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities :

The Sr. Manager Quality Logistics will report to the Associate Director Regional Logistics Operations QA. The Senior Manager Quality Logistics provides leadership and oversight of Quality operations, directly manages quality functions, provides assistance, and guidance to QA Representatives and Incoming Material Technicians and will advise on issues such as incoming material receipt, investigations, procedure creation and revision, with a focus on QA Warehouse operations. This person will also oversee 3PL (Third Party Logistics) service provider within the Warehouse. Their team will support incoming material QA receipt and sampling utilizing SAP and LIMS. The Senior Manager is responsible for ensuring compliance with all GMPs, internal standards and systems, procedures, and guidelines for incoming material activities.

This Position will work out of Brownsburg, IN.

Key Objectives / Deliverables :

• Practices safe behaviors within a warehouse environment with proper PPE and lifting techniques.
• Coordinate material receipt and sampling activities.
• Responsible for managing QA Representatives and QA Incoming Technicians at the warehouse.
• Lead, mentor, coach / develop, and support personnel.
• Ability to assess and triage deviations / CARTS that occur within the warehouse area.
• Work with Lilly manufacturing sites to resolve or provide advice on material issues at the 3PL.
• Be responsible for 3PL operations at the warehouse, ensure GEMBA and oversight activities are performed ensuring compliance with SOPs and Regulations.
• Ensuring materials not meeting specifications are quarantined, per local procedures.
• Evaluating damaged materials found on inbound shipments or within the warehouse and collaborate with Lilly manufacturing sites representatives to determine acceptability.
• Oversee the GMP Waste process for materials located at the warehouse.
• Supervise the management, reconciliation, and retention of GMP documents.
• Generation of site metrics and reporting.
• Evaluating temperature excursions and applying TOR (Time out of Refrigeration) on shipments received at the warehouse.
• Identifies and assists in resolving issues on shipments (i.e. Incorrect quantity or product, contamination, etc.).
• Oversees the Complaints / Remarks process for the 3PL.
• Reviews and Approves SOPs for the QA team and the Warehouse as needed.
• Oversees the training program for the QA team and ensures compliance.
• Participates in / supports regulatory inspections, as needed.
• Other duties as assigned.

Basic Qualifications :

Additional Skills / Preferences :

This job description is intended to provide a general overview of the job requirements at the time it was prepared.  The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. For GMP purposes, the job description should be updated for significant changes.  As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include : Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$94,500 - $138,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and / or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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