Search jobs > Houston, TX > Customer service representative

Customer Service Representative

XPO
Houston, TX, US
Full-time

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications :

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications :

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more :

  • Pay starts at $21.16
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day :

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to :

Walk and / or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.

At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.

If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .

10 days ago
Related jobs
Promoted
VirtualVocations
Pasadena, Texas

A company is looking for a Remote Work from Home Credit Card Customer Service Representative. ...

Promoted
Perfection Staffing
Houston, Texas

About the job Bilingual English/Spanish - CUSTOMER SERVICE REPRESENTATIVE I. EXPERIENCE: Six months of administrative or customer service related experience is required. ...

Boudreaux Insurance & Financial Services, Inc.
Houston, Texas

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Intuit - TurboTax
Houston, Texas
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

Winnie Hui - State Farm Agent
Houston, Texas

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Globe Life-AIL Division: Serur-Hall Organization
Houston, Texas

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Globe Life: AIL Division is looking for a benefits ...

Germaine Champion - State Farm Agent
Houston, Texas

As a Customer Service Representative - State Farm Agent Team Member with Germaine Champion - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to hel...

Intuit - TurboTax
Texas, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Chris Roberson - State Farm Agency
Houston, Texas

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Multi-Line Sales Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly...

Intuit - TurboTax
Houston, Texas
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...