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Member Service Representative

Member Service Representative

First Commerce Credit UnionTallahassee, FL, US
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Overview

Love Helping People? Join First Commerce Credit Union as a Member Service Representative!

If youre someone who enjoys making a real difference in peoples lives — brightening their day, empowering their financial journey, and delivering service that truly stands out — this is the role for you.

At First Commerce Credit Union, were not just about banking — were about building lifelong relationships. As a Member Service Representative , youll be the trusted partner our members rely on for guidance, support, and solutions tailored to their needs.

What Youll Be Doing

You'll be the go-to expert for a wide range of financial services — from opening accounts and recommending products to assisting with digital banking and performing teller transactions. Youll help members navigate their financial goals, respond to inquiries with care and efficiency, and ensure every interaction reflects our commitment to remarkable service.

Your day-to-day will include :

  • Opening deposit accounts and recommending products that fit member needs.
  • Performing teller duties including deposits, withdrawals, and balancing.
  • Assisting with account maintenance, debit card services, wire transfers, and more.
  • Supporting members with online banking, safe deposit access, and financial tools.
  • Notarizing documents, providing loan payoff quotes, and helping with direct deposits.
  • Driving sales through service excellence and meeting referral goals.

What You Bring to the Table

  • A high school diploma or equivalent.
  • At least 18 months of teller experience at a bank or credit union (or 12 months teller + 6 months customer service).
  • A positive, "can-do" attitude and a passion for helping others.
  • Strong communication, time management, and organizational skills.
  • Professionalism and a commitment to excellence.
  • Comfort with office technology and financial systems.

    • Why First Commerce?

    Were a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, youre not just joining a company - youre joining a cause.

    Whats in It for You?

    We believe in taking care of our team just like we take care of our members. Heres what you can expect :

  • Competitive hourly pay
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee assistance programs
  • Ongoing training and career development
  • Opportunities to grow within the credit union

    • Plus, youll be part of a team thats supportive, energetic, and passionate about making a difference. And if you help us find our next great hire? Youll earn a $500 referral bonus!

    Ready to Start Your Journey?

    Apply today and become part of a team thats redefining what it means to serve. First Commerce Credit Union – Where Service Meets Purpose.

    J-18808-Ljbffr

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    Member Service Representative • Tallahassee, FL, US

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