Team Member Weekend Opener
Job Description
Job Description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Team Member Weekend Opener
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Me...
Team Member Weekend Closer
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Me...
Team member 4pm to 9pm weekend
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Me...
Team Member Weekday Opener
Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Me...
Full Time - Head Cashier - Day
Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.Approaches and interacts with customers to proactively recommend products and services appr...
Portable Cleaner
Remove and properly dispose of liquid and solid material and material build-up from portable industrial containers.Perform cleaning of portable containers which includes cleaning of the interiors of containers with chemical cleaning agents to remove products using shovels, squeegees, scrapers, or ot...
Cashier/Food Service Worker
As a cashier, they must accurately operate the cash register/POS and complete the transactions. ...
Dietary Aide / Server
Next day pay: Work today, get paid tomorrow with our PayActiv benefit!.We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount progra...
Server
As a server, you will deliver exceptional dining experiences by providing safe, friendly and attentive service that makes our guests feel welcome and like they are part of our family. Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of food, wine, and our...
Future Opening: Overnight Cleaner
Essential Duties and Responsibilities.Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.Stock locker rooms with proper supplies/paper products.Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.Foll...