Job Description
Job Description
Customer Service Specialist
What we offer :
Highly competitive base salary
Year end Bonus
A fun and relaxed company culture
Medical, Dental, Vision Insurance
Company paid life Insurance
401K retirement plan
PTO & paid holidays
Company parties & Teambuilders
Catered Company lunches
No overtime or weekends
Onsite training provided
What are we looking for?
As a growing company, we are looking to add a Customer Service Specialist to join our team! This person will ensure that each job is produced efficiently and to the customer’s specifications.
Day in the life’ :
Enter Customer Orders
Answer Customer Calls and handle any customer issues in a timely manner
Run inventory reports, analyze numbers and write tickets for stock products
Manage collections accounts
Assist accounting with entering deposits for checking and savings accounts
Enter customer information into the CRM system
Manage multiple email accounts on daily basis
Assist purchasing department with ordering supplies
Maintain meeting minutes for weekly Customer Service Meetings
Work with production to conduct bi-weekly stock inventory counts
Assist sales and marketing team with any projects needed
Is this you?
- Ability to facilitate communication between customers, Sales Reps and production personnel while work is in process.
- Can juggle many tasks and modify plans as requirements change.
- Initiates and maintains good organization of records and information.
What do we require?
Bachelor’s Degree College and / or equivalent experience in industry with a strong emphasis on communication skills, sales and service.
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