Peer Support Specialist II (Part-Time)- NJ Hopeline (Multiple Vacancies)

Posting Summary

Rutgers The State University is seeking a Peer Support Specialist II within the 988 Lifeline Services of Rutgers University Behavioral Healthcare.

The Peer Support Specialist provides engagement, support, and assessment for callers that meet quality and quantity standards.

Performs functions in support of the Unit’s mission of providing streamlined, prompt, and customer friendly services. Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client, and responds by offering peer support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following :

• Interacts with client in a therapeutic manner.
• Uses his / her own experiences with recovery as a vehicle to establish rapport and relationship building with the client.
• Models for callers good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies as observed by supervisor and as indicated by feedback from clients and team members.
• Assist clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery / life goals.
• Develops and maintains a relationship with clients so that he / she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment.

Helps the client effectively address the problem, and / or refers the client to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.

Advocates for appropriate resources for client based on assessed needs as measured by supervisory observation.

Position Status Part Time Hours Per Week 16 Daily Work Shift Work Arrangement FLSA Nonexempt Grade 187 Position Salary $25.

55 per hour Annual Minimum Salary 53144.00 Annual Mid Range Salary 54184.00 Annual Maximum Salary 55806.40 Standard Hours 40.

00 Union Description Teamsters 97

• Four (4) years of full-time experience in the mental health care field.
• Be a self-identified current or former user of mental health or co-occurring services who has personal experience and knowledge of recovery and has a minimum of one (1) year of experience supporting others.

Certifications / Licenses Required Knowledge, Skills, and Abilities

• Knowledge about psychosocial rehabilitation and the recovery model is essential.
• Be able to work independently and as a member of a team.
• Be able to work evenings, weekends and holidays.
• Must have willingness to learn and teach.
• Be able to use computer to record services or be willing to learn.

Preferred Qualifications

• Bachelor’s Degree in a social or mental health setting preferred.
• Peer training certification preferred.

Equipment Utilized Physical Demands and Work Environment PHYSICAL DEMANDS :

• Frequent prolonged sitting. Frequent listening and talking in groups as well as on the telephone.
• Lifting up to 20 lbs.

WORK ENVIRONMENT :

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

Special Conditions