Audi of Indianapolis, a Tom Wood Group company, located in Indianapolis, Indiana is looking for a full time top-performing individual to join our team as a Service Advisor! The ideal candidate is someone who possesses exceptional interpersonal skills, a strong technical aptitude, and a passion for delivering outstanding customer service.
They should have a deep understanding of automotive systems and maintenance procedures, allowing them to effectively communicate with both customers and technicians.
RESPONSIBILITIES :
- Meet or exceed dealership objectives and goals for the service department.
- Advise customers about necessary services for routine maintenance.
- Fill out paperwork with correct customer information, as well as details about the maintenance including costs and methods of payment.
- Schedule appointments and notify customers about any changes in appointment times, as well as getting approval for different maintenance that might be needed.
- Work with the customer to find out what the problems are, performing road tests and other types of inspections if necessary.
- Make sure each vehicle is paid in full before releasing vehicle.
- Ensure that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
- Handle telephone inquiries regarding appointments and work in process, as well as complaints. Informs the service manager of any potential problem or upset guest.
QUALIFICATIONS :
- Previous service advisor experience
- Excellent communication and customer service skills
- Must be professional at all times and be calm under pressure
- Good organization and computer skills
- Valid driver license with a clean driving history
BENEFITS
- PTO & Vacation
- Paid Holidays
- Medical
- Dental
- Vision
- 401k with Company Match
- Life
- Disability
- Training
- Tuition Reimbursement
- Service Awards
- Career Advancement
ABOUT TOM WOOD GROUP
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.
Our Core Values : Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility.
Tom Wood Group is an equal-opportunity employer.
Service Advisor- Audi of Indianapolis (Tom Wood)
Audi of Indianapolis, a Tom Wood Group company, located in Indianapolis, Indianais looking for a full time top-performing individual to join our team as a Service Advisor! The ideal candidate is someone who possesses exceptional interpersonal skills, a strong technical aptitude, and a passion for de...
Service Advisor
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Ensures that the daily inventory of technicians' time is consistently sold to service customers. Champion Chevrolet of Avon is ...
Service Advisor- Tom Wood Lexus
Tom Wood Lexus, located in Indianapolis, Indiana is looking for a full time top-performing individual to join our team as a Service Advisor! The ideal candidate is someone who possesses exceptional interpersonal skills, a strong technical aptitude, and a passion for delivering outstanding customer s...
Director of Facility Services- Indianapolis, IN
Manage & direct activities of all service providers to ensure proper completion of service calls. With hundreds of years of combined facilities experience, our leadership team is comprised of results-oriented, hands-on executives and facilities experts who give your facilities our full attention. We...
Customer Service Representative
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to...
Food Service - St. Philip Neri Catholic School
The candidate will also wash and prep fresh fruits and vegetables for our breakfast, lunch, and dinner service, to include arranging and packaging food for service. Philip Neri Catholic School is looking for a dependable person to join our cafeteria team as a Food Service Assistant. Food service exp...
Psychiatry/Director Opportunity South of Indianapolis, IN!!
Psychiatry/Director Opportunity South of Indianapolis, IN!!. Mix of Residential Treatment and Outpatient. A generous Salary, bonus and full benefits will be offered. ...
Customer Service Representative- Tom Wood Collision Center
Tom Wood Collision Center located in Indianapolis, Indiana, is searching for an experienced Customer Service Representative to join our team. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. ...
Food Service - St. Matthew Catholic School
Matthew Catholic School is looking for a dependable person to join our cafeteria team as a Food Service Assistant. Food service experience is ideal, but not required. The successful candidate will be a reliable, team-oriented individual, with a strong work ethic, and will be comfortable working in a...
Life Insurance Advisor
Company Description - Remote - No Travel One Future of Indianapolis Office - BIG is hiring a Full-time remote position for an Agent and Manager in IN, IL, KY, MI, OH AND WI. Qualifications and Skills Needed Health and or Life Insurance License Computer Skills are a Must Experience with Outlook is He...