Engineer: Commissioning and Service Support

Job Description

Job Description

SUMMARY :

We are on the lookout for a dynamic engineer to join our team and drive expansion in North America. We seek an individual who is not just willing, but eager to embrace challenges, bringing passion and a determination to ensure the success of our ongoing expansion in the region.

This endeavor demands quick thinking, proactive problem-solving, and an entrepreneurial mindset.

In this role, your contributions will directly impact our growth and success. You'll also have a clear path for career advancement, limited only by your dedication and ambition.

If you're excited about being part of a winning team and keen on personal growth, this will be the perfect place for your career to flourish.

RESPONSIBILITIES :

• Machine Commissioning and Service Support : Provide crucial support in the commissioning and servicing of screening and conveyance equipment.
• Customer Interaction : Understand customer technical requirements and pain points, effectively communicate them to the design department and offer valuable recommendations.
• Collaboration : Develop and coordinate tasks with the Head of Design / Design Department and the Managing Director, contributing to our expansion in North America.
• Cross-Functional Collaboration : Collaborate with local management, sales teams, and our design engineers based in Europe.
• Quality Assurance : Monitor execution of work while adhering to procedural, work, and testing instructions, ensuring compliance with EU / US / CA directives and legal requirements for product design and production.
• Compliance : Monitor compliance with legal regulations, including safety regulations.
• Technical Support : Provide technical clarifications for contracts and projects, both internally and externally.
• Troubleshooting : Assist in troubleshooting customer accounts and related issues.
• Sales Support : Support our sales team by participating in customer calls, visits, and presentations as required.
• Representation : Represent company at conferences and fairs as needed.
• Training : Provide training to employees on technical innovations.
• Process Adherence : Strictly adhere to and implement applicable process descriptions.
• Special Tasks : Undertake special tasks as instructed by the Managing Director.

QUALIFICATIONS :

We are looking for candidates who possess :

• Engineer Degree
• Excellent Interpersonal and Organizational Skills : With creativity and the ability to interact effectively with people at all business levels.
• Time Management : Exceptional time management and organizational skills, including multitasking and prioritization.
• Communication Skills : Excellent written, verbal, and presentation skills
• Independence and Reliability : A high degree of independence, flexibility, reliability, and keen attention to detail.
• Results-Oriented : A result-oriented and detail-oriented approach.
• Willingness to Travel : A willingness to travel frequently, including trade shows and client meetings.
• Energetic : An energetic and fast-learning personality.

Additional Qualifications (A Plus) :

• Knowledge / Experience : Knowledge or experience with Sifting / Screening Machines and industry applications.
• Sales Experience : Work experience in sales, preferably in industrial machinery
• Industry Knowledge : Experience or knowledge of the salt, sugar, fertilizing, potash, and sand industries.
• Bilingual Skills : Bilingual abilities, with English and Spanish proficiency preferred.
• Customer Support : Experience in supporting customers in the mining, fertilizing, and sugar industries across the US, Canada, and Mexico.
27 days ago