Senior Manager Internal Audit, Consumer Compliance

Job Description

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers, and which is consistently awarded for both.

We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Discover’s Internal Audit Department (IAD) is committed to providing insightful perspectives, leveraging specialized talent, and delivering a refreshing experience to all our stakeholders.

These commitments are met through technically skilled professionals who are collaborative, hard-working, and highly motivated to consistently deliver high-quality work in a challenging and fast-paced environment.

IAD is viewed as an integral part of Discover’s risk management framework and is valued by management as a trusted partner.

The Senior Manager, Internal Audit is responsible for managing audit reviews. Provides the strategic direction for audits and manages them to completion.

Supports team with client interviews, review of business processes, identifying controls, testing controls, developing findings, communicating results to the business, and the development of follow up action plans.

Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Manages the execution of audits. Ensures the identification and assessment of business risks and controls. Produces findings and reports.

Manages the development of the team. Manages the on-boarding and training of new staff. Identifies and addresses the staff training and development needs.

Manages audit finding verifications.

Spearheads many key functions of the Consumer Compliance Internal Audit team, including advisory to audit teams on consumer laws and regulations, leading risk assessments, providing strategic guidance to shape audit processes, and maintaining comprehensive program documentation.

The Consumer Compliance Internal Audit team assesses business processes and practices for the risk of non-compliance with applicable consumer laws and regulations.

The team completes audit testing in a dynamic environment across a wide variety of regulatory topics and assesses risk management frameworks, controls, and governance to provide insights to business partners regarding compliance risk.

Focus Areas include :

Fair Lending Laws and Regulations

Consumer Compliance Lending Regulations

Consumer Compliance Depository Regulations

Unfair and Deceptive Practices

Privacy and Consumer Information Regulations

Community Reinvestment Act

Compliance Management Systems

Responsibilities :

Resource and Schedule Management :

Manage and allocate resources (auditors, subject matter experts, etc.) effectively across various audit engagements

Develop and maintain audit schedules, timelines, and project plans for multiple concurrent audits

Coordinate with Audit Supervisors to ensure smooth execution of audit activities

Risk Assessment :

Lead and facilitate risk assessment processes for auditable entities

Identify potential compliance risks and develop appropriate audit strategies for coverage

Collaborate with stakeholders to prioritize audit focus areas based on risk profiles

Integrated Audit Portfolio Oversight :

Oversee the integrated audit portfolio, ensuring alignment with organizational objectives and regulatory requirements

Monitor audit progress, identify potential risks or issues, and implement corrective actions

Provide regular status updates and reporting to senior leadership

Subject Matter Expertise :

Serve as a subject matter expert on consumer laws and regulations

Stay up-to-date with changes in regulatory landscape and industry best practices

Provide guidance and training to audit team members on compliance requirements

Oversee projects focused on consumer laws and regulations

Program Documentation and Processes :

Maintain and own all program documentation, including Consumer Compliance audit procedures, work programs, and mapping documents

Develop and implement Consumer Compliance audit processes and methodologies for audit engagements

Ensure consistent application of Consumer Compliance audit standards and practices across the team

Continuous Improvement :

Identify opportunities for process improvements and efficiency gains within the audit function

Implement best practices and leverage technology to streamline audit processes

Promote a culture of continuous improvement and encourage feedback from team members

People Management :

Recruit, train, and develop a highly skilled and motivated audit team

Conduct performance evaluations and provide coaching and mentoring to team members

Foster a collaborative and positive team culture, promoting continuous learning and professional development

Stakeholder Management and Communication :

Establish and maintain effective working relationships with Audit Supervisors, regulators, and other stakeholders

Communicate audit findings, recommendations, and risks to senior management and relevant committees

Represent the audit team in internal and external meetings, presentations, and discussions

Minimum Qualifications :

Bachelor's degree in Social Sciences, Engineering, Business Administration and Management, Accounting, Finance, Information Technology, Analytics, or related field

8 years of experience in Applied Science, Engineering, Operations, Accounting, Finance, Computer Science, Data Science or related experience

2 years of People Management Experience

Preferred Qualifications :

Regulatory Compliance audit experience within an Accounting / Consulting firm, Financial Institution, or Regulatory Agency

Certifications :

Six Sigma, STEM, or Business, Risk, Compliance, or Audit related certifications

CRCM, CPA, CIA, CFE, CAMS, American Bankers Association professional certificates

Extensive experience in compliance auditing, preferably in the consumer finance or banking industry

In-depth knowledge of consumer laws and regulations (e.g., FCRA, FDCPA, TILA, RESPA, etc.)

Strong leadership, project management, and people management skills

Excellent communication and interpersonal skills

Ability to work collaboratively with cross-functional teams and stakeholders

Proven analytical and problem-solving abilities

Remote

Application Deadline :

The application window for this position is anticipated to close on Jun-04-2024. We encourage you to apply as soon as possible.

The posting may be available past this date, but it is not guaranteed.

Compensation :

The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package.

Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits :

We also offer a range of benefits and programs based on eligibility. These benefits include :

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

Learn more at .

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.