Community Manager

Job Description

Job Description

Description :

Lyon Living proudly offers the following benefits :

• Medical / Dental / Vision Plans / FSA / HSA
• 401K Matching
• Employee Housing Discounts
• Education Reimbursements
• Employee Referral Bonuses

Pay Range : $66,560-$70,000 annually, plus housing available (some restrictions apply)

Click here to learn more about Lyon Living

Our teams work hard to maintain a culture that is conducive to creative thinking, empowerment, and collaboration. We are currently looking to fill a full time a position for a multi-site Property Manager for our properties, Bay Tree and Shadow Creek located in Los Gatos and Campbell, CA.

The multi-site Property Manager is responsible for excellent customer service in the daily management and coordination of all aspects of apartment community operations including leasing apartment, collection of rent, maintaining files for corporate and governmental compliance, inspections, re-certifications and supervision of all office staff.

Essential Job Functions :

• Prepare, implement and maintain a cost effective budget plan for the property with the assistance of the Director of Property Operations.
• Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases and collection of fees and special charges.
• Consistently monitor vacancies, delinquent rents and concessions, with a pro-active approach.
• Strategize ways to exceed budgeted NOI on a consistent basis.
• Supervise the control of expenditures by ensuring products, sub-contractor and vendor services are obtained in accordance with the property’s operating budget while maintaining the property in superior condition.
• Review financial reports daily, weekly and monthly to track results.
• Prepare monthly progress reports and action plans.
• Interview, screen and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies and procedures.
• Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program.
• Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority.
• Walk vacant apartments daily to ensure market ready, communicate unacceptable conditions to Maintenance Supervisor.
• Recommends and communicates cost effective savings, time-efficient programs and / or ideas to the Director of Property Operations.
• Conduct regular property inspections, asset preservation, property condition, safety compliance ensuring routine maintenance work is completed timely and accurately.
• Coordinate communication between Lyon Living and retail tenants on-site.
• Effectively manage declining performance in a timely manner adhering to company policies and procedures.
• Effective resident retention programs, on-going social activities.
• Timely completion and submission of timesheet edits, timesheets to payroll, miscellanies tracking reports (work order timeliness, OSHA reports) and safety reports.
• Follow purchase ordering procedures as established by the company.
• Traffic generation through ongoing review of the marketing program including regular auditing of the box scores, advertising sources, off-site marketing etc.

Requirements :

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
• Bachelor's Degree preferred.
• At least three years experience in management and supervision of at least two or more employees.
• Intermediate to advanced levels experience with accounting and / or mathematical functions is required.
• Intermediate to advanced levels of experience in financial law and apartment management law is required. Understands and complies with all federal and state labor and housing laws.
• Strong customer service skills.
• Ability to write and analyze detailed reports and documents.
• Ability to communicate efficiently and has a high level of organizational and time management skills.
• Understand and respond to common inquiries and / or complaints from customers, employees, and members of the community.
• Ability to define problems, collect data, establish facts, and draw valid conclusions with suggestions to resolve.
• Intermediate to advanced knowledge of Onesite, and Microsoft Office.

Send your resume to [email protected] or call (949) 838-1230

Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, religion, sex, national origin, disability or veteran status.

Pre-employment background check, and drug screening required. Lyon participates in the E-Verify program.