Customer Success Manager
A company is looking for a Customer Success Manager to ensure customer satisfaction and retention for school and team accounts.
Key ResponsibilitiesMaximize customer retention and satisfaction through proactive engagementDrive revenue growth and upsell opportunities with clinical and healthcare accountsAdvocate for customer needs to the Product team and identify cross-sell opportunitiesRequired Qualifications2+ years of experience in Customer Success or Account Management, preferably in HealthTech / MedTechExperience in B2B SaaS business and carrying a quotaFluency with CRM systems, preferably Salesforce and / or TotangoProven track record of developing and implementing renewal strategiesExperience in a start-up or fast-paced business is a plus
Strategic Customer Success Manager
A company is looking for a Strategic Customer Success Manager in Boston (Remote-First). ...
Customer Success Manager, US
Are you a relational, customer-focused, technically strong individual? Do you want to be part of a growing, global, fast-paced environment? Mouseflow is seeking a Customer Success Manager (CSM) to join its growing Customer Success team. CSMs have an in-depth understanding of the customer’s needs and...
Manager Carrier Customer Success
A company is looking for a Manager, Carrier Customer Success. ...
Customer Success Manager
A self-motivated, curious professional with a strong background in customer success, ideally with 3-7 years of experience managing customer relationships. Serve as the primary point of contact for assigned customers, guiding them through the entire customer lifecycle. Manage a portfolio of existing ...
Senior Manager Customer Success
A company is looking for a Senior Manager, Strategic Customer Success. ...
Remote Customer Success Manager. Dallas, TX
Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. You will understand their goal...
Strategic Customer Success Manager - REMOTE
The Strategic Customer Success Manager will partner cross-functionally with Sales, Product, Support, Delivery and Marketing to drive customer success, reduce risk, increase retention, accelerate growth, and ensure overall operational excellence. The Strategic Customer Success Manager is accountable ...
Lead, Customer Success Manager
The Lead, Customer Success Manager will join the expanding Customer Success team as a player/coach, serving as both a hands-on contributor and mentor a team of 4-6 Customer Success Managers. The Lead, Customer Success Manager will spend 70% of their time coaching and mentoring the team and the other...
Customer Success Manager
The Customer Success Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. Kastle is hiring a Customer Success Manager!. In addition, the Custom...
Senior Customer Success Manager
The Customer Success Manager is responsible for overall customer wellbeing by supervising customer health, producing customer programs, providing billable services, and operating as a primary point of contact for customer concerns. Our Customer Success Managers work directly with customers to improv...