Talent.com
Pro Specialist

Pro Specialist

Floor & Decor HoldingsArlington, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Professional Services Representative

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose :

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

Minimum Eligibility Requirements :

  • High School diploma or equivalent. Associate Degree or higher is a plus.
  • 1 year in retail or wholesale contractor sales, service, supply and / or professional installation.
  • Strong written and verbal communication skills.
  • Experience with Salesforce / CRM software is a plus.
  • Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Essential Job Functions :

  • Support the PRO desk in-store : phone calls, manage orders, order follow-up, customer support and escalations.
  • Collaborate with the Store Team to identify PROs in our Store.
  • Maintain extensive knowledge about Floor & Decor products.
  • Train and support the Store Team on how to use our selling process.
  • Understand our PRO business to educate our PRO customers and expand their participation.
  • Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
  • Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
  • Coordinate and assist with PRO Customers in-store activities.
  • Collaborate in all store initiatives.
  • Demonstrate ability to make effective program and benefit presentations.
  • Must possess excellent customer service skills and be results oriented.
  • Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment.
  • On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
  • Working Conditions (travel & environment) :

    This position is hourly, knowing it may include hours which could exceed eight hours in a day.

  • May require travel up to 20%.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  • Medium Work Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Note :

    Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

    Store Hours :

    Monday - Friday 7 : 00 AM - 8 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Pickup Hours :

    Monday - Friday 7 : 00 AM - 7 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    serp_jobs.job_alerts.create_a_job

    Pro Specialist • Arlington, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Pro Specialist

    Pro Specialist

    Floor & Decor HoldingsMesquite, TX, US
    serp_jobs.job_card.full_time +1
    This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Pro Services Specialist

    Pro Services Specialist

    Floor & Decor HoldingsWylie, TX, US
    serp_jobs.job_card.full_time
    This role has a minimum base pay from $15.Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space.This positio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Product Specialist

    Product Specialist

    LuminanceDallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise.Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ARO Strategy Rep I

    ARO Strategy Rep I

    FinThrivePlano, TX, United States
    serp_jobs.job_card.full_time
    Accounts Receivable Optimization (ARO).As an ARO Strategy Representative I, you will play a key role in resolving basic eligibility-related denials by verifying patient coverage and benefits with p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Policy Specialist

    Client Policy Specialist

    Zelis Healthcare, LLCPlano, TX, United States
    serp_jobs.job_card.full_time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enablement Program Manager

    Enablement Program Manager

    Pluralsight, LLCWestlake, TX, United States
    serp_jobs.job_card.full_time
    This position is also available for employment in these areas : .Hybrid - Texas (Westlake), Remote - USA.We are looking for a driven and collaborative. Revenue Enablement team, with a primary focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AP Specialist

    AP Specialist

    Beacon HillCarrollton, TX, US
    serp_jobs.job_card.full_time
    Our client in the Carrollton, TX area is seeking a Accounts Payable Specialist to join their team!.The Accounts Payable Specialist will have experience in the following : . Strong understanding of PO ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Associate Product Mgr, Sustainable Solutions

    Associate Product Mgr, Sustainable Solutions

    Watts Water TechnologiesFort Worth, TX, United States
    serp_jobs.job_card.permanent
    Together, we're reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support it's to provide safe, clea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AVP, Product Strategy & Management

    AVP, Product Strategy & Management

    Vizient, Inc.Irving, TX, United States
    serp_jobs.job_card.full_time
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Specialist

    Product Specialist

    Thomson ReutersFrisco, TX, US
    serp_jobs.job_card.full_time
    Are you ready to leverage your legal expertise and passion for AI technology to transform customer experiences and drive product adoption in a dynamic environment?. Join Thomson Reuters as a Product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Staff Product Manager, Partnerships & Integrations

    Staff Product Manager, Partnerships & Integrations

    Pluralsight, LLCWestlake, TX, United States
    serp_jobs.job_card.full_time
    A Staff Product Manager works to roadmap and deliver core functionality that helps our customers improve their learning and business outcomes. They are an expert in their field and lead the delivery...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Contract Specialist

    Contract Specialist

    CornerStone StaffingFort Worth, TX, United States
    serp_jobs.job_card.full_time +1
    Contract Compliance Specialist.CornerStone Professional Placement is seeking a.Contract Compliance Specialist.As the Contract Compliance Specialist, you will be responsible for transferring constru...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Digital Marketing Product Specialist

    Digital Marketing Product Specialist

    The Intersect GroupIrving, TX, United States
    serp_jobs.job_card.full_time +1
    Digital Marketing Product Specialist.Citizens and Green Card holders only.Digital Marketing Product Specialist.CRM campaigns while driving improvements in CRM processes through technology.This role...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Digital Specialist

    Digital Specialist

    JPIDallas, TX, United States
    serp_jobs.job_card.full_time
    Built on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. JPI has designed and developed communities wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PRO Services Specialist

    PRO Services Specialist

    Floor & Decor HoldingsDallas, TX, US
    serp_jobs.job_card.full_time
    Professional Sales Representative.This role has a minimum base pay from $15.Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface floo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Pro

    Sales Pro

    PuroCleanFort Worth, TX, US
    serp_jobs.job_card.full_time
    We Build Careers - Steve White, President and COO.With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Proposal Specialist

    Proposal Specialist

    TDIndustriesDallas, TX, United States
    serp_jobs.job_card.full_time
    Our in-house Marketing team supports TDIndustries' business development with strategic customer communication, presentation support, RFP response and proposal creation. We seek an innovative Proposa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Pro

    Sales Pro

    IICRCFort Worth, TX, US
    serp_jobs.job_card.full_time
    We Build Careers - Steve White, President and COO.With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Associate, Implementation Specialist - Strategic Suppliers

    Associate, Implementation Specialist - Strategic Suppliers

    Vizient, Inc.Irving, TX, United States
    serp_jobs.job_card.full_time
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Project Safety Specialist

    Project Safety Specialist

    MBA Energy & IndustrialIrving, TX, United States
    serp_jobs.job_card.full_time
    You know what unsafe looks like- and you don’t let it slide.If you’ve got a sixth sense for spotting risk, the confidence to speak up, and the skill to back it up- MBA Energy & Industrial wants you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days