General ManagerEquator Coffees • San Francisco, CA, United States
General Manager
Equator Coffees • San Francisco, CA, United States
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionSets a standard of conscientiously hiring, training, developing, and retaining employees Continuously develops self and team Inspires and creates a positive environment Communicates regularly with team, provides positive and constructive feedback, and holds quarterly team meetings Creates timely and complete schedules, taking the business and employees needs into consideration Completes payroll accurately and submits it within the proper time frame Models hospitality and is in service to the customer Acts to resolve customer concerns and is always looking for ways to make the experience better Monitors, coaches, and encourages team members to exceed the customer’s expectations through the team’s execution of the operations, processes, recipes, and knowledge Knows all products, including ingredients, quality consistency positioning, and signage with the ability to answer questions that might come up from staff or customers Completes required inventories and accurate ordering in the proper time frame Manages the store’s financial performance and costs to include accurate cash controls and product ordering Completes the weekly financial corporate requirements accurately and in a timely manner Is relentless in finding ways to drive sales and create new customers Monitors Key Performance Indicators and is always looking for areas to improve Demonstrates a passion for coffee and inspires it in others Management experience in specialty coffee, retail, hospitality, and / or customer service is required Experience managing a profitable & operationally sound single café / restaurant preferred Must maintain current state‑issued SERVSafe Manager Certificate Experience recruiting, hiring, and managing staff Strong leadership skills with professional maturity Proven ability to understand and execute an organization’s goals and objectives Enjoys working on a team and collaborating as a team player Leadership, relationship, team building, and conflict management skills Excellent interpersonal and communication skills - both oral and written Must be able to exercise independent judgment and decision‑making skills Ability to work in a fast‑paced environment, manage competing priorities and meet deadlines Experience reviewing financial reports and meeting budgets Able to work full time (the work regularly demands more than 45 hours per week) including variable hours such as early morning, evenings, weekends, and / or holidays Experience with POS touch screen, Microsoft Office, Google Suite, and other computer skills Minimum High School or GED
Position
POSITION : Café General Manager
Classification
CLASSIFICATION : Exempt
Reporting Relationships
- Reports to the District Manager
- Direct Reports : Shift Leads, Baristas, and Food Prep Positions
About Equator
Equator Coffees is a women‑owned, LGBTQ‑founded, B Corp‑certified coffee roaster and coffee farm owner with twelve retail cafes across California.
Position Summary
The Café General Manager leads the café team to deliver an exceptional coffee experience for customers and embodies Equator Coffees’ mission and values.
Key Responsibilities
Qualifications & Requirements
Compensation
Competitive wage and benefits commensurate with experience. Key benefits include pre‑tax parking, commuter transit, employee assistance program, free coffee, paid time off, holiday pay, 401(k) match, health insurance, and more.
EEO Statement
Equator Coffees is an equal‑opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
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