Manager, Order to Cash (OTC) - Raleigh, NC

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe.

We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations.

Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite.

As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations.

Join Gilead and help create possible, together.

Job Description

Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need.

The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North, South and Central America, Europe, Africa, Asia and Australia.

Gilead makes it a priority to increase access to its medicines for people who can benefit from them, regardless of where they live or their economic status.

Position Overview :

The Manager, OTC reports to the Senior Manager OTC (order to Cash), within North America (NA) which is part of the Global Financial Solutions (GFS) organization.

This role sits within Global Financial Solutions and will be responsible for managing OTC operations. This position will oversee the day-to-day operations of Order to Cash within the Shared Services, managing areas of process efficiency, continuous improvement initiatives, system capabilities, stakeholder relationships both internal and external, dispute management, audit, and compliance.

Location : Raleigh, NC

Essential Duties and Job Functions :

Frequently interact with peers, external business partners, auditors, and functional group members at various management levels.

Key stakeholders include the customer service team, legal, credit, treasury, and Controllership.

Manage 2-3 direct reports; provide mentorship to ensure successful accomplishments of individual and team goals and objectives.

Partner with commercial and credit teams on risk mitigation and bad debt reserve and analysis

Lead monthly meetings with trade operations and contracting teams conducting account reviews targeting DSO, aged items, disputes management and timely management of escalations.

Manage the monthly subledger close and account reconciliation processes.

Maintain a control environment in which the processes are consistent with the requirements of Sarbanes-Oxley and company policies.

Review journal entries and ensure that cash application is completed on time and accurately (with appropriate supporting documentation) for the month-end close and reporting packets.

Oversee operational excellence initiatives for optimization of metrics, KPIs and improved SLA’s.

Support global implementation of SAP ERP system, ensuring that all processes are implemented with best practices in mind.

Drive standard global processes to improve consistency, scalability, and enhanced automation.

Interact with internal and external auditors to ensure the quarterly review and audit activities are executed in a timely manner.

Prepare analysis and schedules for local management as well as internal and external auditors.

Establish and maintain operating procedures within the context of existing internal controls and company policies.

Serve as a trusted business partner providing subject matter expertise concerning information on specific projects and conducting presentations.

Basic Qualifications :

High School Degree and Eleven Years experience or Associate degree and Nine Years Experience or Bachelor’s degree and Seven Years Experience or Master's Degree and Five Years Experience.

Previous supervisory experience.

Must be able to apply accounting knowledge to day-to-day operations and assigned projects.

Ability to identify trends through analysis of various data.

Performs analysis and presents findings / data to senior level stakeholders, including executives.

Strong customer relationship management ability and prior experience.

Working knowledge of SAP or similar ERP.

Proficiency with Microsoft tools (Excel, Outlook, and Word).

Excellent verbal, written, and interpersonal communication skills.

Excellent organizational, analytical, problem-solving skills experience and process improvement.

Preferred Qualifications / experience :

Order to Cash accounting experience in a Shared Services organization

Experience in a multinational organization

Pharma or Biotech experience

The salary range for this position is : $121,125.00 - $156,750.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location.

These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.

Benefits include company-sponsored medical, dental, vision, and life insurance plans*.