Talent.com
Customer Care Specialist

Customer Care Specialist

Serenity Mental Health CentersJacksonville, FL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Customer Care Specialist -  No Healthcare Experience Needed

Make a Meaningful Impact – Bring Compassion, We'll Provide the Training

At Serenity Healthcare , we’re transforming mental wellness through empathy, innovation, and science-backed care. We’re currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others — this could be your perfect next step.

💡 No medical experience required. We provide full paid training and national certification.

About the Role

As a Customer Care Specialist , you’ll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment — a non-invasive, FDA-approved therapy for depression and other mental health conditions. You’ll be a calming, consistent presence throughout their care experience.

Key Responsibilities :

  • Deliver one-on-one support during patient treatment sessions
  • Operate and monitor TMS equipment (training provided)
  • Encourage patients using positive tools like journaling, goal-setting, and mindfulness
  • Maintain accurate session records and communicate with medical staff
  • Create a warm, supportive environment for every patient

About Serenity Healthcare

Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven’t found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more.

Ready to Make a Difference?

Apply now and be the reason someone finds hope again.

Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.

Requirements

Who We’re Looking For

We hire people for character and heart , not just experience. We’re especially interested in individuals with backgrounds in :

  • Customer service, hospitality, education, retail , or similar people-facing roles
  • A passion for supporting others through tough times
  • Strong emotional intelligence and a calm, kind demeanor
  • Minimum Requirements :

  • 2+ years of full-time professional experience (any industry)
  • Clear, professional verbal and written communication skills
  • High level of empathy, patience, and emotional resilience
  • Punctual, dependable, and open to feedback
  • Must be authorized to work in the U.S.
  • Background check and drug screening required
  • Benefits

    Why Join Serenity Healthcare?

    At Serenity, you’ll do more than work — you’ll help people take back their lives.

    Benefits Include :

  • 90% employer-paid medical, dental & vision
  • 10 PTO days (15 after 1 year) + 10 paid holidays
  • 401(k)
  • Rapid promotion opportunities as we grow
  • Positive, mission-driven culture where your contribution matters
  • serp_jobs.job_alerts.create_a_job

    Customer Care Specialist • Jacksonville, FL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Care Expert

    Customer Care Expert

    Select Portfolio ServicingJacksonville, Florida, United States
    serp_jobs.job_card.full_time
    The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    RelativityJacksonville, FL, United States
    serp_jobs.job_card.full_time
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,844 per week

    Travel CT Technologist - $2,844 per week

    IDR HealthcareSt. Marys, GA, United States
    serp_jobs.job_card.full_time
    IDR Healthcare is seeking a travel CT Technologist for a travel job in St.Job Description & Requirements.IDR Healthcare is an awarding winning staffing firm that believes it is a privilege and awes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,125 per week in Hilliard, FL

    Travel Physical Therapist (PT) - $2,125 per week in Hilliard, FL

    AlliedTravelCareersHilliard, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Hilliard, Florida, 32046!. As a skilled nursing facility physical therapist, you'll provide PT...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Personal Care Specialist

    Personal Care Specialist

    Green Thumb IndustriesJacksonville, FL, United States
    serp_jobs.job_card.full_time
    RISE Personal Care Specialists engage in one-on-one interactions with patients and / or customers from the time they enter the retail area until they check out and exit the store.Our ideal Personal C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Specialist Customer Service

    Specialist Customer Service

    Advantage SolutionsJacksonville, FL, United States
    serp_jobs.job_card.full_time
    US-MI-Grand Rapids | US-NC-Charlotte | US-TX-Houston | US-FL-Jacksonville.Primary Posting Location : City.Primary Posting Location : State / Province. Primary Posting Location : Postal Code.Primary Po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,077 to $2,302 per week in Saint Marys, GA

    Travel CT Tech - $2,077 to $2,302 per week in Saint Marys, GA

    AlliedTravelCareersSaint Marys, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Saint Marys, Georgia, 31558!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    LTSS Service Care Manager

    LTSS Service Care Manager

    Spectraforce TechnologiesOrange Park, FL, United States
    serp_jobs.job_card.full_time
    Florida - Orange County - Region E-7 (must be able to cover entire region; primarily Orange and further north towards Seminole, but NOT in Seminole. no candidates from East Orlando).Mon-Fri; Monthl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Caregiver / Home Health Aide

    Caregiver / Home Health Aide

    All Ways Caring HomeCareFolkston, GA, United States
    serp_jobs.job_card.full_time
    Provide various personal caregiving services in accordance with an established plan of care.Provide for the personal needs and comfort of people in their own homes. Assists patients with activities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,500 per week

    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,500 per week

    Source Medical StaffingFolkston, GA, United States
    serp_jobs.job_card.full_time
    Source Medical Staffing is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Folkston, Georgia. Job Description & Requirements.We come to work every day…...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Cardiac Catheterization Lab Technologist - $2,426 per week

    Travel Cardiac Catheterization Lab Technologist - $2,426 per week

    HealthTrust Workforce Solutions HCAOkefenokee, GA, US
    serp_jobs.job_card.full_time
    HealthTrust Workforce Solutions HCA is seeking a travel Cath Lab Technologist for a travel job in Waycross, Georgia.Job Description & Requirements Specialty : Cath Lab Technologist Discipline : Allie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,250 per week

    Travel CT Technologist - $2,250 per week

    Express Healthcare Staffing of MiamiWestside, FL, United States
    serp_jobs.job_card.full_time +1
    Express Healthcare Staffing of Miami is seeking a travel CT Technologist for a travel job in Westside, Florida.Job Description & Requirements. Number of Beds – 2 CT Scanners, 2 table Number of Staff...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,109 per week in Hilliard, FL

    Travel Physical Therapist (PT) - $2,109 per week in Hilliard, FL

    AlliedTravelCareersHilliard, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in Hilliard, Florida, 32046!. A great SNF / LTC Facility is looking for an experienced or ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Mail Carrier - Rural - No Experience Required

    Mail Carrier - Rural - No Experience Required

    Postal Jobs AssistGlen Saint Mary, FL, United States
    serp_jobs.job_card.full_time
    Explore a World of Career Opportunities as a Mail Carrier with USPS.USPS is accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Mail Carrier - City - No Experience Required

    Mail Carrier - City - No Experience Required

    Postal Jobs AssistHilliard, FL, United States
    serp_jobs.job_card.full_time
    USPS is accepting applications for City Carrier Assistants nationwide.This role ensures smooth postal operations by delivering mail efficiently. No prior experience is required, as USPS offers compr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,200 per week

    Travel CT Technologist - $2,200 per week

    Express Healthcare Staffing of MiamiWestside, FL, United States
    serp_jobs.job_card.full_time +1
    Express Healthcare Staffing of Miami is seeking a travel CT Technologist for a travel job in Westside, Florida.Job Description & Requirements. Number of Beds – 2 CT Scanners, 2 table.Number of Staff...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Team Care Coordinator

    Team Care Coordinator

    The Center for Orthopedic and Research ESaint Augustine, FL, US
    serp_jobs.job_card.full_time
    Full-Time | Jacksonville, FL – St.Join the #1 Orthopedic Team in Northeast Florida!.Southeast Orthopedic Specialists.As the largest private orthopedic practice in Northeast Florida, we proudl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALFernandina Beach, FL, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30