FIELD CLAIMS REP II-PROPERTY (ILLINOIS/IOWA QUAD CITIES)

Job Title

Field Claims Representative II (property focused)

Home Department :

Property, Auto, & Liability Claims

Employment Status :

Exempt; Full-Time with flexible scheduling options

Position Location :

Field Employee Illinois / Iowa Quad Cities

We are targeting candidates who are located within 100 miles from the Quad Cities territory.

Overview

Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves.

Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking an experienced Field Claims Representative II (property focused) to join our Claims Team. This position has a first party property loss focus and will serve Society’s policyholders in the Illinois / Iowa Quad Cities territory.

This role will resolve moderate-to-severe claims on multiple lines of coverage by performing field investigations, determining and documenting losses, and negotiating out-of-court settlements throughout the claims territory.

About the Role

Settles moderate to severe claims by determining insurance carrier’s liability; reaching agreement with claimant according to policy provisions;

and handling mediations, arbitrations, and subrogation within authority level.

Determines coverage by meeting with insureds; securing evidence; inspecting losses; investigating incidents; interpreting policy coverages;

explaining coverages; and determining subrogation and salvage.

Documents required repairs by scoping property losses; hiring necessary experts; obtaining costs and prices; preparing estimates;

and reviewing business interruption exposures.

• Develops and maintains expertise in specified line(s) of business. Mentors and trains claims representatives in area(s) of claims expertise by assisting in identifying training needs and opportunities.
• May be involved with litigation by analyzing negotiated settlement options; evaluating evidence; and overseeing attorneys in the handling of discovery and settlement.
• Completes claims by obtaining, providing, and exchanging information and agreements with contractors, attorneys, health care providers, and other third parties.
• Provides claims information by documenting claims transactions of assigned files in compliance with company and state requirements;

and preparing loss development reports.

• Contributes to team effort by participating on catastrophe teams.
• Assists home office claim representatives on claims in assigned coverage territories.
• Ensures company guidelines and procedures are followed by overseeing independent adjusters during investigations; and overseeing attorneys in the handling of discovery and settlement.

About You

• You enjoy communicating and building relationships with others.
• You are composed, cool under pressure, and can negotiate without damaging relationships.
• You hold yourself accountable and accept ownership for your scope of responsibility.
• You enjoy analyzing, investigating, and using the facts to make decisions.
• You are naturally curious and have a desire to know more.

What it Will Take

• Bachelor’s Degree and 5+ years of claims-handling experience OR 7+ years of field claims-handling experience
• Technical proficiency in Commercial Property and / or Casualty Claims
• Familiarity with technology to include Microsoft Office, spreadsheets, and Internet.
• Ability to obtain and maintain proper licensing prior to handling a state that requires it.
• Valid driver’s license and a satisfactory driving record.
• Physical ability to climb a ladder to access a roof and ability to lift up to 10 pounds.
• Professional designations of AIC, ARM, CIC, CPCU or equivalent coursework highly preferred.
• Familiarity with estimating software highly preferred.

Benefits

• Comprehensive Benefits Package : Salary with Bonus Plan; Health, Dental, Life, and Vision Insurance
• Retirement : Traditional or Roth 401(k); Defined Contribution Plan; PLUS Profit-Sharing Plan
• Work-Life Balance : Company-Paid Holidays; Flexible Scheduling; PTO; and Telecommuting Options
• Education : Career Coaching; Company-Paid Courses; Student Loan and Tuition Reimbursement
• Community : Charitable Match; Paid Volunteer Time; and Team Sponsorships
• Wellness : Employee Assistance Program; Wellness Initiatives / rewards; Health Coaching; and more

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws.

Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.

Society Insurance is a drug-free workplace. Any candidate who receives an offer of employment from Society will be required to undergo a pre-employment drug test for controlled substances.

All offers of employment are contingent upon successful completion of the pre-employment drug test, which is conducted in accordance with Society’s substance abuse policy.

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