Senior Account Manager

Senior Account Manager

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

New York, NY, US

Hybrid - this role requires 4 days on-site

142k 178k

We're looking for a seasoned Strategic Account Manager to craft visionary plans aligning internal and client goals, driving growth while fostering cross-functional teamwork, and delivering best-in-class fragrances.

Our ideal candidate should excel in proactive business development, efficient resource management, and exceeding sales targets.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value.

Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. At dsm-firmenich people are at the heart of the company.

We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Create a solid, strategic, and visionary Account Plan to meet both internal and client objectives. Develop and deliver internal and customer presentations.
• Implement, monitor and drive the Account Plan with all aspects of Sales (pricing strategy, short, mid & long-term sales goals, profitability improvement), Marketing and Innovation.
• Communicate the account plan across the different internal departments and lead the organization by setting priorities.
• Develop, lead and nurture highly effective and impactful cross-functional team dynamics to deliver best in class fragrances and service.
• Coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of Firmenich resources.
• Collaborate with demand planning, customer care and operations to plan and scale-up new wins to production.
• Anticipate clients’ needs and establish a solid proactive program to generate new business opportunities.
• Monitor customer and competitor activity and maintain customer information.
• Accountable for sales and profit budgets while following KPIs versus targets (Sales, Gross Profit, win rate ) and take corrective actions if necessary.
• Manage credit, pricing, rebates and budget etc. for each account and identify / create opportunities for Firmenich to participate in targeted briefs.

We bring

• The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry.
• A fast-paced environment surrounded by some of the biggest talents and brands in the beauty and fragrance industries.
• A culture that allows you to live your purpose, values creativity, and diversity.
• Opportunity to work for a company that cares about the environment and sets and achieves ambitious sustainability objectives.
• Inclusive benefits package such as Hybrid Work model and parental leave.
• Work in a global and multicultural environment.

You bring

• Proven track record in driving dynamic growth and high impact business supported by strong client relationships and value creation.
• Excellent interpersonal and communications skills and ability to work with diverse internal and external clients at all levels.
• REQUIRED Bachelor’s degree required, Master’s degree appreciated with 5-10+ years’ experience in strategic fine fragrance accounts.
• Robust analytical skills, problem analysis and resolution at both strategic and functional levels.

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress.

We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate : there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers.

For us, that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive.

With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.

dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion.

With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Nearest Major Market : Manhattan

Nearest Secondary Market : New York City

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