Account Manager - American Water

Job Description

Job Description

Must have industrial water treatment experience.

About Us :

American Water Treatment (AWT), a Water Engineering Company, is an industry leader in safe, efficient, and environmentally sound water treatment and management solutions.

Our areas of proficiency include boiler, cooling tower, closed system, and wastewater applications.

Pay :

Highly competitive salary. Will discuss, and decide based on experience.

Supplemental pay types :

• Commission pay
Benefits :
• 401(k)
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday

Experience level :

Industrial / Commercial water treatment : 3+ years (Required)

Schedule :

Choose your own hours (within customer's business hours)

License / Certification :

Driver's License (Required)

Work Location : On the road

The Account Manager will provide onsite customer service for all water treatment and equipment American Water Treatment (AWT) provides including water softening, reverse osmosis, filtration, and other technologies for water and energy savings as proposed by AWT.

The Account Manager is responsible for ensuring that all customers in their account base are up to date on the latest in water and energy savings and helps them take advantage of those opportunities.

The Account Manager is also responsible for growing their territory and selling to new prospective customers.

Responsibilities :

• Provide technical and testing services to existing AWT accounts; prepare computer-generated service reports summarizing each service call.
• Work with Area Managers on water / energy saving proposals within the existing customer base and to potential clients, writing and presenting proposals.
• Become the expert for reverse osmosis, ion exchange, and membrane filter technologies as taught by AWT, provide recommendations to customers for system and equipment improvements.
• Seek out new accounts independently and with the help of the Area Manager, maintaining a record of communications in AWT / WEI provided CRM.
• Supervise all work of the Technical Service Representative within the Account Manager’s customer base by reviewing service reports and ride-along monitoring quarterly.

Report findings to Area Manager in a timely fashion.

Behavior and Skills :

• Customer service focus & results oriented
• Operate with a sense of urgency and with the best interest of the customer and company in mind.
• Sincere and open communication
• Strong environmental consciousness
• Ability and willingness to travel a local route with some overnight travel possible using a company vehicle.
• Competency in CAD and / or similar basic drawing program for piping / hydronics flows is preferred
• Mechanically inclined with basic electronics and plumbing skills preferred

Education and Work Experience :

• College or Technical / Trade School Degree in Engineering, Technical Field
• 3+ years of experience in water treatment or plumbing.

Work Environment :

This position is largely self-directed and requires an understanding of company policy, procedures, and values. Team members will be required to adhere to all safety requirements in all work environments.

While performing the duties of this position, the team member will be exposed to moving, mechanical parts, dusty conditions, high noise levels, internal and external temperature / weather conditions, and exposed to chemicals.

Physical Demands :

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and / or move up to 60 pounds, climb, stoop, kneel, crouch, crawl, and regularly required to sit.

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