Quality Controller

Job Description

Job Description

The Food Safety / Quality Assurance tech is responsible for monitoring and enforcing the company’s food safety and quality policies and procedures as they are implemented in the facility.

This person will work primarily from our Brockton locations with occasional travel to our local retail stores.

The Food Safety - Quality Assurance Tech leads the continual development and implementation of the SSOP (Sanitation Standard Operating Procedures) and HACCP (Hazard Analysis Critical Control Points) plans to meet USDA regulations, company and customer expectations regarding food safety.

Monitors and verifies production SSOP and HACCP records. Monitors plant GMP's (Good Manufacturing Practices) and other prerequisite programs daily.

Proactively identifies problems before they develop utilizing SPC (Statistical Process Control) tools or other tracking / trending analysis skills as necessary.

The Food Safety - Quality Assurance Tech works directly with the Vice President, Managers, Office Staff, and Customers complains.

They are responsible for communication of food safety and quality standards to suppliers, performing mock recalls, bakery personnel food safety training, corrective actions, audits, and continual monitoring of food practices within the bakeries.

Responsibilities

• Develops, implements, and manages food safety and quality programs, policies, and procedures, including, but not limited to : allergen control, recall, traceability, organic, and environmental monitoring, to ensure that regulatory, internal and 3rd party requirements are met.
• Respond to internal / external foreign objects complaints : investigate, evaluate and communicate the results and corrective measures to management
• Participate in the documentation of customer complaints and respond with appropriate conclusions based on relevant data.
• Ensure that food safety programs, quality control measures, and organizational structure is practical and functional always.
• Ensure that finished products meet company, customer, and regulatory food safety & quality assurance standards.
• Ensure compliance with and attends audits by regulatory and 3rd party agencies, including but not limited to : FDA, State of Massachusetts, and Organic regulations / audits.
• Collaborate with other departments to assess risks, analyze data, and make informed decisions on products and processes.
• Communicate with and ensure adequate training of appropriate personnel in food safety and quality programs, policies, and procedures.
• Understand all safety requirements and translate them to operational staff as needed.
• Ensure that only approved suppliers and contractors, are allowed to supply items to, or carry out operations for the company.
• Carry out daily, weekly, and monthly audits on production, sanitation and purchasing documents, to ensure compliance by all parties involved.

Identify root causes and corrective actions, and verify completion of corrective actions.

• Identify and investigate in-house quality issues, manage QA Hold Program, and establish dispositions in a timely manner
• Ability to study and execute documents (Standard Operating Procedures and Test Methods).
• Must be alert for all Food Safety issues including GMP and SSOP violations and personnel safety concerns and report them to management for correction.
• Issue corrective actions whenever a deviation occurs and monitor them to ensure compliance and consistency.
• Place on hold and report any ingredient, packaging material, or finished product of questionable quality or found to not meet specifications.
• Aid and be the backup for the Vice President on handling requests from regulatory agencies, initiate recalls and to follow up on any Food Safety Issues that need immediate assistance.
• Keep inventory and purchase Food Safety related tools and supplies.
• Perform Mock Recalls twice a year
• Communicate with senior management and staff on a weekly basis, at minimum, to continuously improve Montilio's Baking Company
30+ days ago