Assistant Manager, College Station, TX

Job Description

Job Description

Role Overview :

As an Assistant Property Manager for a multi-family apartment complex, you will play a crucial role in supporting the efficient operation and management of the property.

Working closely with the Property Manager, you will be responsible for various tasks to ensure tenant satisfaction, property maintenance, and overall financial success.

Key Responsibilities :

• Respond to customer inquiries and provide assistance in both Spanish and English.
• Assist in the leasing process, including showing units, conducting tenant screenings, and facilitating lease signings.
• Address tenant inquiries, concerns, and requests promptly and professionally.
• Foster positive relationships with tenants to enhance tenant satisfaction and retention.
• Process all resident activities in a timely manner : move ins / outs, final account statements, collections.
• Conducting resident move out inspections and charging former resident for appropriate damages and identify maintenance needs and address potential problems.
• Oversee rent collection, late fee assessments, and handling tenant delinquencies.
• Maintain accurate and up-to-date lease files, ensuring compliance with lease terms.
• Prepare lease renewal notices and assist in negotiating lease renewals.
• Monitor lease expirations.
• Assist in the preparation of reports, such as occupancy, financial, and leasing activity reports.
• Manage documentation related to property operations, including contracts, licenses, and permits.
• Support the Property Manager in day-to-day administrative tasks.
• Act as the Manager on Duty in the absence of the manager.
• Ensure the property adheres to all local, state, and federal regulations and codes.
• Stay informed about changes in property management laws and regulations.
• Develop and implement community events and programs to enhance resident engagement.
• Collaborate with marketing efforts to attract new tenants and promote the property.
• Conduct inspections on units throughout the property for various reasons.
• Distribute notices, when needed, throughout the complex or properties.

Education and Experience :

• High school diploma or equivalent (Bachelor's degree in Business, Marketing, or related field is a plus).
• Previous experience in property management or related field.
• Knowledge of local and state landlord-tenant laws.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in property management software and Microsoft Office Suite.

The purpose of this job description is to communicate the responsibilities and duties associated with the position. While this information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.