Job Description
Who we are :
With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well.
We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry.
This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do :
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is :
- Consistently to provide genuine, friendly, personable and professional service.
- Effective communication, interpersonal and organizational skills in person and on the phone.
- Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
- Proactively resolve escalated customer issues.
- Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events.
We can't wait to get to know you!
or copy and paste the following link if using a mobile device
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity.
To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Customer Service Agent - Part Time
Customer Service Agent - Part Time**. The role of Customer Service Agent is an entry level position that is responsible for resolving customer service communications as they pertain to ticketing or theatre operations at the nine Broadway theatres owned and/or operated by the Nederlander Organization...
Customer Service Representative
The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. Customer Service oriented attitude with a combination of terrific customer skills, attention to detail, and expertise in resolving customer issues quickly. Provide outs...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Part Time Cleaner / Limpieza Tiempo Parcial - Long Island, NY
With the goal of restoring the personal interest in customer service, the associates of Collins Building Services, Inc. With over 30 years, Collins Building Services (CBS) is a leader in the NY Metro building services industry. This is an exciting opportunity to work part-time throughout our Long Is...
Customer Service Representative -- IMMEDIATE HIRE
Customer Service Representative. Customer Service Representative. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer serv...
Part-Time Hyper Wellness Representative - Upper East Side 84th
With Restore’s continued growth and success, we are excited to hire a Full-TimeHyper Wellness Representative to be a part of our team in. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome ...
Customer Service Representative
Sahadi’s is hiring! Currently interviewing for customer service positions; including deli clerks, bulk food associates, cashiers, servers & cheese mongers both full and part-time. Staff will be part of our opening team of the Industry City location, the first expansion of this award-winning, fam...
Part-Time Patient Services Associate - Brooklyn
We have an exciting opportunity to join our team as a Part-Time Patient Services Associate - Brooklyn. Verifies insurance recipient/policy number and effective dates of service, on EMEVS, MedE, OMNI or using other insurance verification tools and accurately updates account accordingly, on a timely b...
Part-Time Interventional Pain Management Opportunity near New York City (Queens, Nassau)!!
Part-Time Interventional Pain Management Opportunity near New York City (Queens, Nassau)!!. We are working with a well established Interventional Pain Management practice near New York City that is seeking Fellowship trained Pain physicians for Part-Time. ...
Front Desk / Customer Service Representative
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, d...