Technology Risk Senior Group Manager - Change and Release Management, Testing and Validation Software Development Life Cycle (SDLC)

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Technology Risk Senior Group Manager for the Change and Release Management, Testing and Validation for SDLC within PNC's Technology organization, you will be based in one of PNC's Technology and Innovation Hubs - Pittsburgh, PA / Cleveland or Strongsville, OH / Dallas, TX / Birmingham, AL / Phoenix, AZ.

The position is primarily based in a PNC location.

Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.

As PNC expands and enhances its technology, our commitment to ensure our customers transactions are secure and the bank is mitigating risk is paramount.

To succeed, we are adding leadership talent to address these initiatives.

This is a First Line of Defense leadership role within our technology organization and will work specifically with our technology leaders and their engineering and development teams, interacting across all lines of defense and other internal partners.

This role will focus on :

• Define, refine, enhance, implement and evaluate Enterprise programs including :
• Change management program
• Evaluate TDF (Trusted Data Format) and ensure it is incorporated into the program
• Enterprise release management program
• Testing and validation governance including standards
• Testing environments (standards and management expectations)
• Training and Awareness
• Develop training for all engineering teams on how to execute changes safely
• Covers policy, standards and expectations
• Refresher training

To be a strong consideration for this opportunity, you will need :

• Depth of technology risk management (NIST, FFIEC) including governance and controls within a large bank or management consulting firm
• Experience implementing a risk framework to identify, assess, mitigate, monitor and reporting technology risk
• A strong technical acumen with a working understanding of the Software Development Life Cycle (SDLC); previous experience as a Software Engineer, Software Architect or Software Developer is very helpful
• Experience conducting risk assessments, control quality, identify gaps and monitor response and performance control
• Issue management
• Strong critical thinking
• Exposure working with regulators or regulator requests
• Comfort in leading complex discussions across technology and business with subject matter experts to push through clear and documented solutions that are implemented and successful

Job Description

Governs the risk management program for a line of business through developing risk management strategies and overseeing program execution.

Supervises the development of a comprehensive Risk Management Framework to define control expectations in a consistent and transparent management approach.

• Champions the risk management programs and is accountable for setting strategic direction and stability for relevant business function.
• Oversees execution of the risk management program within and / or across the lines of business to ensure bank is meeting federal, state, agency, legal and regulatory requirements.

Increase the stability and predictability of operations and processes within a manageable risk appetite.

Leads risk identification and assessment in working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit).

Oversees and executes changes in internal and external factors and identifies emerging risks.

Responsible for the development and execution of policy and procedure and provides complex technical subject matter findings, recommendations and results and trends to the organization, executive management and appropriate management committees.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

Preferred Skills

Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning

Competencies

Collaborating, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Organizational Governance, Regulatory Environment - Financial Services

Work Experience

Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications.

Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required.

Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options;
• employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans;
• dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid;

a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility* : maternity and / or parental leave;

up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com >

New to PNC.

For more information, please click on the following links :

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationR redacted .

Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

Emails not related to accommodation requests will not receive responses. Applicants may also call redacted and say "Workday" for accommodation assistance.

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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