Partnerships Executive Director

Job Description

As a Partnerships Executive Director within the Commerce Payments team, you will lead the overall management of our network, wallet, and strategic partners.

You will have the opportunity to transform customer experiences, simplify the ways we do business, and tirelessly promote toward product excellence.

This role requires a strategic thinker with exceptional relationship management skills and deep acumen on the mobile & emerging payments landscape.

You will collaborate with internal cross-functional partners to lead all partnership discussions which influence product strategy.

This is a unique opportunity to work in a product-focused environment with significant internal and external dependencies.

Job responsibilities :

Lead a team of product focused relationship managers managing external key strategic partners (Apple, Google, Samsung, Mastercard, Visa, PayPal and FinTechs, etc.

supporting Commerce Payments (notably tokenization and provisioning)

• Strengthen, manage and report on strategic partner plans / initiatives and overall partner health
• Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.

to lead all partnership discussions which influence product strategy

Lead all partner management initiatives (quarterly business reviews, monthly analytics reporting, monthly billing reporting, overall day to day management);

both internal and external

• Lead management of all contractual obligations for contracts with key partners
• Collaborate with Corporate Development on deal structures and terms for joint partnerships

Required qualifications, capabilities, and skills :

• 10+ years of experience in strategic partnerships focused in the payments industry, including mobile wallets, payment networks, and platforms
• Experience working in a product focused environment with significant internal and external dependencies
• Experience negotiating commercial deals to support new product initiatives
• Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager
• Candidate should have exceptional relationship management skills
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Structured thinker, effective communicator with excellent written communication skills
• Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design

Preferred qualifications, capabilities, and skills :

Experience with payment partners, payment networks and payment platforms

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.

Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.

Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.