Licensed Practical Nurse (LPN) Clinical Supervisor-Orthopedics (Outpatient Clinic)-Full Time Days

Job Summary

The Clinical Supervisor, MWMG supports the Practice Manager by providing on-site supervision of day-to-day operations of the assigned practice.

The Clinical Supervisor works with practice staff and physicians to promote efficient practice operations while delivering excellent customer service and functions as a clinician when required.

The supervisor serves as a key resource to all practice staff, and takes a lead role in orienting, training and monitoring the performance of practice staff.

The supervisor ensures staff compliance with established policies and procedures and serves as a liaison between the practice, leadership, as well as other departments and external partners.

Essential Functions & Responsibilities :

• Assists Leadership in the recruitment, selection, orientation and retention process.
• Participates in performance reviews for assigned Associates. Responsible for monitoring and maintaining staff compliance to performance expectations.
• Organizes, prioritizes, and delegates tasks of assigned Associates. Monitors workflow to maximize productivity, efficiency, and customer satisfaction.
• Accountable for 24 / 7 staffing, coverage, and scheduling of assigned practice, including the creation and maintenance of on-call schedules.
• Acts as a resource and subject matter expert for physicians and staff members.
• Participates in performance improvement activities and identifies opportunities for improving patient outcomes.
• Assists with the development, revision, and enforcement of departmental policies, procedures, protocols, and standards to ensure quality care.
• Assists the Practice Manager in the planning and management of the departmental budget as needed.
• Oversees chart audits and participates in additional education for providers to ensure correct coding and documentation is followed.
• Oversees the credentialing process for providers.
• Responsible for assisting providers in additional education to resolve issues within EPIC, including correcting errors when appropriate.
• Ensures physician’s and other provider’s charges and documentation are completed in a timely manner.
• Assists with the resolution of issues impacting reimbursement as requested by billing office and / or Practice Manager.
• Facilitates case management issues for patients and clinicians.
• Functions as a clinician when required.
• Monitors and maintains office supply inventories.
• Performs other duties as assigned.

Qualifications :

• High school diploma or GED required.
• LPN license in the State of Virginia, required.
• AHA Basic Life Support Provider CPR certification required.
• Two years of LPN or related clinical experience required.
• One year of leadership experience in a health care setting required.
• Experience communicating and partnering with Medical Staff and Community Providers required.
• Experience with EPIC is preferred.
• Coding experience is preferred.

As an EOE / AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.