Program Manager, Medical Group Business Operations

Program Manager, Medical Group Business Operations

The Medical Group Program Manager supports the Endeavor Health Medical Group management team by leading high-value projects in the Medical Group.

The Medical Group Program Manager will utilize a standard project management framework to lead project teams from project intake to implementation, with an emphasis on driving results and 'getting things done.

They will work within the Medical Group Business Operations structure to ensure appropriate performance measurement processes are established to track outcomes.

The Program Manager will work in collaboration with Medical Group Operations Leaders, Physician Leaders, and other business support departments.

Position Highlights :

• Position : Program manager, Medical Group Business Operations
• Location : Evanston, IL and Warrenville, IL
• Full Time / Part Time : Full Time
• Hours : Monday-Friday, during normal business hours
• Required Travel : travel to other Endeavor Health locations will be required

What you will do :

• Responsible for managing a subset of high-value strategic projects that support the goals and objectives of Endeavor Health Medical Group (EHMG) Leadership
• Program Managers support the business objectives and goals of the Presidents and Senior Vice Presidents of Primary Care and Specialty Care
• Manages projects utilizing a set of standard tools and methodologies, thereby instilling a common project management discipline across the Medical Group
• Drives project and process improvement work from project kick-off through implementation, and works within the EHMG Business Operations org structure to establish ongoing performance measurement to track progress / success
• Establishes a regular meeting cadence and check-in system with project teams to ensure the project plan is being executed on, and timelines are being met
• Escalates and communicates issues appropriately to drive projects forward on schedule
• Partners with Medical Group operations leaders, clinicians, and other stakeholders to establish project objectives that are aligned with Medical Group goals
• Works with project teams to develop KPIs for ongoing performance measurement

What you will need :

Education : Bachelor's Degree in Healthcare Administration, Business Administration, Computer and Information Science, Engineering, or other healthcare related degree, required.

Master's degree, preferred

• Certification : Professional certifications in the areas of Project Management and Process Improvement, preferred. (PMP, Lean Six Sigma, or equivalent)
• Experience : 3+ years of project management and process improvement experience within a healthcare setting, required
• Unique or Preferred Skills :
• Comfortable leading project work across teams with diverse backgrounds and skill sets
• Demonstrates strong analytical reasoning skills, problem solving, and decision making
• Works effectively with others to solve complex problems
• Strong organization and time management skills
• Ability to provide feedback when needed
• Experience and interest in developing strategies that help drive operational performance
• Effective communication skills, including demonstrated ability to prepare and present written materials

Benefits :

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.

2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence.

For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy.

We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.