Senior UX Researcher

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research . As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights.

This position is a hybrid role that requires to be on-site 3 days a week at one of the following locations : Chevy Chase, MD;

New York City, NY; Chicago, IL; San Jose, CA; Fredericksburg / Richmond, VA; Lakeland, FL

Job Responsibilities

Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.

Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery

Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting.

Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors

Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions.

Communicate research findings to stakeholders clearly and compellinglythrough reports, presentations, and interactive workshops

Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles.

Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle

Stay current with the latest research methodologies, tools, and industry trends Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results

Basic Qualifications

5+ years of experience (or 3+ with Masters degree) in user experience research

5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Preferred Qualifications

Bachelor's Degree or equivalent years of experience in research

Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Proficient in data analysis and visualization tools, such as PowerBI or Tableau

Have a solid understanding of user-centered design principles and methodologies.

Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences

Demonstrated ability to influence cross-functional teams and drive user-centric design decisions

Annual Salary

$102,000.00 - $168,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate / annual salary to be offered to the selected candidate.

Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits :

As an Associate, you’ll enjoy our

• to help secure your financial future and preserve your health and well-being, including :
• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.