Search jobs > Durham, NC > Customer service representative

Customer Service Representative

Allstate Insurance Agency - Dimetrius Hatcher
Durham, NC, US
$16-$20 an hour
Full-time

Job Description

The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

Benefits / Perks :

  • For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility
  • Excellent career path and mostly recession-proof industry
  • Base pay plus commissions (based on minimum production requirement)
  • Bonuses
  • Paid Time Off
  • Professional Development
  • Job Stability in a growing industry
  • We'll reimburse you for the Property and Casualty

Responsibilities :

  • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
  • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support.

Anticipate, respond to, and follow up on all existing client needs.

  • Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
  • Obtain best coverage / rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation.

Present policies to insured and educate them on coverages and rates.

  • Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.
  • Support and prepare clients for renewal and retention, and maintain strong client relationships.
  • Anticipate, respond to, and follow up on all existing client needs.

Requirements :

  • Possess a valid driver’s license and a source of reliable transportation.
  • You must be willing to obtain an Insurance license.

About our Agency

I have over 20 years of Insurance experience and am looking to grow.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

2021 Allstate Insurance Co.

30+ days ago
Related jobs
Promoted
Absolute Dental Services Inc
Durham, North Carolina

Customer Service Representative (Driving Position). Provides excellent face-to-face customer service and builds relationships with existing and new customers. Candidate must have a minimum of 5 years experience in a customer service related field. Absolute Dental Services in Durham, NC is the market...

Intuit - TurboTax
North Carolin, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Circle K
Durham, North Carolina

Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...

KB Home
Raleigh, North Carolina

The Customer Service Warranty Representative is responsible for scheduling subcontractors, evaluating the subcontractor's work and completing construction warranty claims within 7 days for both active and closed out communities. In addition, the Customer Service Representative will carry out homeown...

Intuit - TurboTax
North Carolin, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Circle K
Raleigh, North Carolina

Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...

Everise
North Carolina
Remote

Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...

Circle K
Chapel Hill, North Carolina

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

HCLTech
North Carolina , USA

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard (1. ...

John Moore - State Farm Agent
Durham, North Carolina

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and marke...