Group Sales Manager

Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories.

A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

As a Sales Manager, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating group business opportunities as well as event execution.

You will also participate in the implementation of strategies to increase hotel awareness and coordinate the execution of the business with other departments.

Key Responsibilities

• Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments.
• Prepares proposals and contracts that are geared to maximize profit while satisfying client needs.
• Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards.
• Communicates clients' contracted requests to all departments in an effective and timely manner.
• Solicits potential guests and customers on a timely basis to confirm business using a variety of tools and sales skills.
• Uses outside sales calls, prospecting, hotel tours, and hosting of clients to solicit new business.
• Delivers and sells hotel’s features and benefits to meet clients' needs.
• Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels.
• Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas.
• Ensures maximum occupancy daily by collaborating on progress of groups booked with events services team.
• Ensures all materials used are in accordance with brand standards.
• Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations.

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies.

Requirements / Skills

• High school diploma required, associate or bachelor’s degree preferred.
• Minimum two - four years hotel sales experience.
• Local market knowledge preferred.
• Experience managing to brand standards.
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork.
• General knowledge of contract laws.
• Proficient computer skills including Microsoft Office suite, Delphi and / or Opera.
• Strong verbal and written communication skills.
• Strong negotiation and presentation skills.
• Ability to travel.
• Ability to work a flexible schedule when needed due to business volume or group needs.

Physical Demands

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

Required to stand, sit, and walk for extended periods of time. Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.

Use of manual dexterity of common office equipment, such as but not limited to, computers, printers, phones, etc.

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.

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