Store Manager - White House Black Market

Store Manager - White House Black Market

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

Location : Gaithersburg, Maryland 20878

Country : United States

Region : Northeast

Reference Number : 5659

Position type : Permanent

Category : Retail

Job Function : Store - Management

Position Objective :

The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.

Functional Responsibilities :

• Analyzes sales reports and KPIs to determine the needs of the business; executes in-store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review, and payroll accuracy documents.
• Oversees all financial activities in accordance with policy, including cash handling and reporting.
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures, and controls.
• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
• Trains and develops store management team on business acumen to drive overall performance.
• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards.

Qualifications :

• High School diploma or equivalent.
• 3+ years of retail management experience required.
• Must be 18 years of age or older.
• Excellent communication, verbal, and written skills.
• Proven excellent customer service skills with a statistical track record in all areas of sales and leadership.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Established history in recruiting and retaining a quality sales and support staff.
• General knowledge of apparel products (i.e., fit and fabric).
• Excellent leadership qualities, training, and team building skills.
• Knowledge of administrative aspects of store operations.
• Able to communicate with customers and staff.
• Solid evidence of community outreach and involvement.
• Regular attendance is essential to this position.

Physical Requirements :

• Constant Walking / Standing- 67-100% of 8-hour shift.
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift.
• Frequent Climbing- 34%-66% of 8-hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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