Great career opportunity to work with a great company who really cares about their employees! The role of Commercial Lines Customer Service Representative is crucial to the success of our agency.
The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base.
We are committed to maintaining high delivery standards and focus on quality.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Retirement Plan
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Aflac Supplemental Insurance
Responsibilities
- Deliver certificates of insurance in a timely and efficient fashion
- Perform quality control and review applications, endorsements and policies for accuracy
- Maintain and update files in our account management system
- Troubleshoot billing or payment issues
- Prepare and maintain reports as required by management
- Correspond and maintain contact with advisors regarding new and renewal business
Requirement
- Property & Casualty licensed required
- Excellent interpersonal and relationship building abilities
- Proficiency to multi-task, follow-thru and follow-up.
- Strong oral and written communication skills
- Proven experience in an insurance commercial service role
- Willingness to learn, be intuitive and resourceful and be coachable
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