Customer Support Representative

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for a Remote Customer Support Representative to assist clients in their health journey.Key ResponsibilitiesHandle customer service requests via phone, SMS, chat, and emailAnswer client questions about nutrition, health, fitness, and DEXA technologyAssist with outbound customer communications and internal issue triagingRequired QualificationsExtensive customer service experience requiredFamiliarity with HubSpot, Salesforce, or similar platformsStrong knowledge of customer experience KPIs and processesPassion for health and wellness is a mustAvailability to work Sundays and a schedule from 2 : 30pm-11pm CST

2 days ago
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