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Client Advisor

MCM WORLDWIDE
Chicago
Full-time

Requirements

Key Responsibilities :

  • Responsible for providing exceptional sales and customer service.
  • Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
  • Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
  • Assists in maintaining the visual and general maintenance of the selling floor
  • Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces
  • Assist in the maintenance of all inventories in the stockroom and on the selling floor

Experience & Key Competencies :

  • Minimum of two years’ experience in luxury retail environment, required.
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs and Customer (internal and external) priorities
  • Ability to thrive within a high paced environment, ability to multi-task with ease.
  • A positive, outgoing, high-energy personality that is entrepreneurial and sales focused.
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Must possess a strong desire for fashion, and be results driven
  • 30+ days ago
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