A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers.Key ResponsibilitiesServe as the primary point of contact for customer IT support via phone, email, and chatDocument, track, and monitor issues in the ticketing system to ensure timely resolutionAssist with the setup, configuration, and maintenance of user accounts, software, and hardwareRequired Qualifications and Education2+ years of relevant experience in IT supportHigh school diploma, GED, or an associate's degree from an accredited institutionBasic understanding of Active Directory, Office 365, VPNs, and remote desktop toolsExperience with ServiceNowIntermediate computer skills with at least six months as a Help Desk Technician
IT Service Desk Technician
A company is looking for an IT Service Desk Technician to support federal customers remotely. ...
IT Service Desk Technician (Tier 2)
Continual Service Improvement: Provides a stable Service Desk environment to effectively and efficiently perform procedures to ensure IT services meet Service-Level Requirements (SLR). Service Request and Incident Management: Accountable for Tier 1 (Service Desk Technicians) performance and adherenc...
Service Desk Technician II
A company is looking for a Service Desk Technician II to provide professional support and ensure client success. ...
. Service Desk Technician
Service Desk Technicians are the first line of support for our internal customers, providing technical. Clearly document requests, incidents, and status updates in ServiceNow Act as a liaison between. ...
Service Desk Technician
A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers. ...
IT Service Desk Technician (Tier 1)
Continual Service Improvement: Provides a stable Service Desk environment and effectively and efficiently performs procedures to ensure IT services meet Service-Level Requirements (SLR). Under general supervision, performs a variety of computer systems administration, operations and support tasks as...
IT Service Desk Technician
The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues. Primoris is also unique in our ability to partner with other Primoris Business Operating Units to combine a mix of sol...
Help Desk Technician
The NCAR/UCAR Service Desk (NUSD) Technician provides front-line and tier II technical support for all users of NCAR/UCAR resources including desktop, compute, and data. ...
IT Technician II
If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, res...
Application Help Desk Specialist
A company is looking for an Application Help Desk (Support Specialist) to assist customers with technical issues related to radiology software. ...