A SUBWAY® General Manager performs and directs overall restaurant management.
Subway sandwich general managers are the frontline employees within Subway restaurants who will be taking and making orders for customers daily while also maintaining preparation and store upkeep.
Additionally to these responsibilities, general managers will oversee assistant managers, shift leaders & sandwich artists (their direct subordinates) and should be capable of troubleshooting all Subway restaurant operational issues.
They will also assist with training new hires and maintaining quality staff standards while also scheduling staff, ordering inventory, hiring new candidates, and reviewing operational metrics.
- Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
- Maintains standards of restaurant safety and security. Recruits staff and oversees training program.
- Responsible for inventory and money control systems may establish inventory schedules.
- Responsible for local marketing initiatives may contact prospective customers to promote sales.
- Maintains business records. Exceptional customer service is a major component of this position.
Experience :
- Applicant should possess excellent written and verbal communication skills.
- 6 months of prior supervisory experience preferred.
Tasks and Responsibilities :
- Completes and posts the staff work schedules.
- Recruits, rewards and terminates staff as needed.
- Communicates changes of food preparations formulas, standards, etc. to staff.
- Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
- Maintains business records as outlined in the SUBWAY® Operations Manual. Analyzes business records to increase sales.
- Supports local and national marketing initiatives.
- Identifies and contacts prospective customers to promote sales.
- Plans special events and promotions.
- Completes University of SUBWAY® courses as directed
SUBWAY® brand is the world's largest submarine sandwich chain with more than 40,000 locations around the world. We’ve become the leading choice for people seeking quick, nutritious meal options that the whole family can enjoy.
From the beginning, Fred has had a clear vision for the future of the SUBWAY® brand. As we continue to grow, we are guided by his passion for delighting customers by serving fresh, delicious, sandwiches made-to-order right in front of you.
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