E-Commerce Channel Manager

Job Description

Job Description

Description :

Department : Sales Support (E-Commerce)

Reports to : Vice President, Residential & Utility Programs

Salary Range : $70,000 - $80,000 / year

FLSA Status : Exempt, Full-Time

Job Description :

The E-Commerce Channel Manager provides strategic leadership and oversight of all digital marketplace operations, driving profitable growth across multiple online retail platforms. Reporting to the Director of Digital Sales, this role is accountable for developing and executing channel strategies that enhance brand visibility, ensure compliance with platform standards, and optimize product performance through data-driven insights.

As a key stakeholder in the organization’s digital commerce strategy, the E-Commerce Channel Manager partners cross-functionally with marketing, supply chain, finance, and operations teams to deliver an exceptional customer experience and achieve revenue and margin objectives. This position requires a deep understanding of e-commerce ecosystems, marketplace dynamics, and performance analytics to effectively manage relationships, identify opportunities, and execute with precision in a fast-paced digital environment.

Key Duties & Responsibilities :

• Manage and nurture strategic relationships with key e-commerce platforms, including Home Depot, Walmart, eBay, Shopify, Amazon, and others.
• Oversee the creation, optimization, and governance of product listings to ensure accuracy, completeness, and alignment with brand and compliance standards.
• Monitor platform policies, terms of service, and regulatory requirements to mitigate risk and maintain full compliance.
• Analyze sales performance, traffic patterns, and customer insights to identify opportunities for growth and operational improvement.
• Partner cross-functionally with marketing, supply chain, and customer service teams to align promotional strategies and ensure inventory readiness.
• Develop and execute channel-specific strategies designed to accelerate sales, strengthen brand visibility, and elevate the customer experience.
• Plan, coordinate, and evaluate platform advertising initiatives, tracking ROI to maximize marketing investments.
• Lead pricing and promotional strategies to maintain competitiveness and profitability across channels.
• Deliver regular performance reports encompassing key metrics such as sales, conversion, traffic, and customer satisfaction.
• Stay ahead of emerging e-commerce trends, platform innovations, and competitive activities to proactively evolve channel strategies.
• Perform all other duties as assigned.

Requirements : What We Look For :

We Offer :

About MaxLite :

MaxLite has been committed to providing energy-efficient lighting products for nearly 35 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED® brand. A three-time recipient of the ENERGY STAR® Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations.

EEO Statement :

MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and / or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process.

MaxLite does not provide visa sponsorship or support for work authorization. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.