Retail Store Manager

Job Description

GENERAL PURPOSE OF JOB :

Responsible for the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers.

This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES :

Manage inter-store transfers, payment collections, and follow up as outlined in the Standard Operating Procedures

Analyze monthly financial statements (P&L) while adjusting operating expenses to ensure store profitability

Manage monthly labor model as defined by monthly labor and sales budgets

Uphold RWSC merchandising and brand standards to ensure store presentation requirements are met

Manage inventory levels and accuracy by completing style counts, monthly wall counts, product assortment reviews

Lead by example by guiding each customer through RWSC’s Ultimate Fit Experience

Provide appropriate accessory recommendation, educate customers on the benefits of each

Generate Industrial Sales Leads

Achieve and exceed daily productivity and sales goals

Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards

Maintain proficiency with product knowledge, technical, and operating standards through continuous learning

Maintain a safe and healthy work environment by following organization standards and legal regulations

Maintain industrial / RWfB account operational requirements

Build collaborative relationships between you and key people with whom you’ll work or interact with; field team / business partners

Manage store staff through consistent implementation retail initiatives, policies / procedures, goal setting and performance management

Foster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activities

Recruit, develop, and train store associates to achieve operational and sales objectives as well as adhere to policies and guidelines

Create an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peers

Support your Region Operations Manager in daily operations throughout the region

OTHER DUTIES AND RESPONSIBILITIES :

Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software

Maintain quality service by establishing, following, and enforcing organization quality system standards

Uphold Red Wing Shoe Company’s core values

Willingness to perform additional duties as required

Conduct self-accordance to RWSC policies