Shift Leader

Job Description

Job Description

We're looking for an energetic person with great communication and customer service skills to be the next shift manager at our quick-service restaurant.

You'll be in charge of running the shift, which means you'll have to greet and serve customers, watch over the staff, and run the restaurant for that shift.

This position will work alongside team members to make sure all food and drinks are delivered quickly. As a shift manager, you'll be in charge of scheduling employees, giving them tasks, dealing with customer complaints, and making sure all food and drink safety rules are followed.

You'll bring strong organizational skills, experience as a supervisor, and previous work in a fast food or quick service restaurant.

If this describes you, please apply right away!

Compensation : $16 - $18 hourly

$16 - $18 hourly

Responsibilities :

• Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
• Order supplies and coordinate product deliveries to keep track of inventories and make sure every location is well stocked
• Respond to customer issues in a timely, efficient, and polite manner
• Arrange for the coverage of responsibilities for staff who can’t work their shift
• Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels

Bring your leadership skills to the forefront and thrive in a dynamic setting where teamwork and passion for quality pizzas drive our success.

• Responsibilities include;
• Supervise and coordinate team members during shifts
• Ensure food quality and service standards are met
• Handle customer inquiries and resolve issues promptly and professionally
• Train and mentor team members to enhance performance
• Assist in managing inventory levels and placing orders as needed

Qualifications :

• Experience with MS Office and other computer skills desired
• This position requires previous experience managing a staff or relevant role
• Prior food service experience is required, preferably in fast food or quick service as well as the ability to perform different restaurant employee roles
• This position requires a high school diploma or GED
• Possess excellent organizational skills, communication skills, and problem-solving skills
• Experience in the food service industry
• Previous restaurant management experience preferred
• Availability to work nights and weekends
• Strong communication and organizational skills
• Must be authorized to work in the U.S.

About Company

Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!

At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers.

Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.

Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.