Service Center
PT-Iowa
POSITION LOCATION : DES MOINES
JOB SUMMARY
Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to : Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.
WHAT’S IN IT FOR ME?
- Benefits from day one Immediately eligible for medical, dental and vision
- Industry Comparable Pay Paid weekly
- State of the Art Products 3M Repair Products
- Paid Vacation & Holidays Begin accruing day 1
- Career growth opportunities We promote from within
- Paid Skilled Trainings and Certifications I-CAR and ASE
REQUIREMENTS
- 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
- Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
- Must be able to pass all pre-employment screenings including background checks
ABILITIES / SKILLS / KNOWLEDGE
- Ability to do consistent physical activity reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
- Ability to read and understand instructions, written estimates, and work orders
- Effective verbal and written communication skills
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
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