Position Overview :
Are you ready to join a dynamic team that's been making waves in the insurance industry for 40 years? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey.
With an office in Englewood- we offer flexible scheduling, a supportive work environment, and plenty of fun along the way.
As part of our team of seasoned professionals, you'll have the chance to engage with clients within Denver and the surrounding areas, helping them discover their insurance needs.
Plus, enjoy unlimited pto and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.
ROLE DESCRIPTION :
As an Office Representative with Rick Hayes State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Property and Casualty license (must be able to obtain)
BENEFITS :
- Growth potential / Opportunity for advancement within my office
- Paid Time Off Including All Federal Holidays / Paid Training
- Valuable career-building experience
- Hiring Bonus
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