1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-
workers in accordance with our Service Excellence Standards and Core Values.
2. Fosters an environment that demonstrates care, compassion, and respect for all patients, families, visitors, and co-
workers.
3. Maintains active license and appropriate certifications.
4. Demonstrates proficiency in use of all medical equipment in the office.
5. Adheres to procedural checklists for administering all immunizations.
6. Ensure that all examination rooms are clean and fully stocked with supplies, including replacing any expired supplies.
by maintaining supply inventory, OSHA Procedures and Quality Checks.
8. Call patients from the waiting area using appropriate title and last name to a clean, well-stocked examination room.
9. Obtain and accurately document vital signs and confirm chief complaint.
10. Triage and perform in-house diagnostic / lab testing according to the offices Medical Protocols / Standing Orders.
11. Manages patient workflow in the clinical area.
12. Provides support and assistance as needed to patients, nurses, physicians, and other staff.
13. Participates proactively in problem solving and process improvement activities through collaboration with clinical
teams using Evidence Based Practices.
14. Demonstrates continued professional growth through goal setting and participation in educational offerings.
15. Performs other duties as assigned within department or other departments as workload requires
Job Requirements
Qualifications / Training :
0 to 1 year of related work experience. Experience with EPIC / EMR helpful.
Licenses / Certifications / Registrations / Education :
Valid, active certification, verified by NHA, AMT, or AAMA.
Minimum of a High School Diploma / Equivalent from an accredited school
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